Webfluenz | s is a social media monitoring and intelligence tool to listen, monitor, analyze and engage with social media and the real-time web. It is intended for corporates, brands, PR agencies, advertising agencies, small and medium enterprises, and individual users.
Primary Use Cases
Social Media Monitoring and Analysis
Social listening is the process of monitoring social media channels for mentions of a brand, competitors, a product, service, or keyword. Continue reading...
Social media is always changing. Just when you think you've got it figured out, a new contender rises and manages to shift the landscape. TikTok is that new challenger. Continue reading...
Voice of the Customer (VoC) captures a customer's expectations, preferences and aversions and tunes your customer experience (CX) activity accordingly. While VoC has been an important component of CX programs for years, COVID-19 has dramatically changed both its importance and its challenges. J...Read more