News
Sometimes you just need to know where to turn.
With that in mind, we published several articles this week that offer actionable tips on everything from programmatic advertising to SharePoint records management and omnichannel customer loyalty programs.
We also tackled one of our favorite topics — digital transformation — in articles that focused on the competitive opportunities it offers and well as its potential positive impact on your bottom line.
We'll continue to explore the many ways to leverage digital strategies and technologies in advance of our DX Summit in Chicago this November. Speaking of the Summit, we officially kick off early bird registration today, so act fast to take advantage of some great temporary discounts — and join in the conversation about #DXS16 on our Twitter and Facebook page.
Learning Opportunities
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Jun
21
The Feedback Loop: Accelerating Personalization for Exemplary Customer Experiences
Are you ready to harness the power of feedback in your personalization strategy?
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Have a wonderful, sunny May — and keep reading CMSWire. We appreciate your support.
Noreen Seebacher, Chief Editor, CMSWire
Top Stories
What got us talking this week:
Customer Experience
- Oracle, Others Cozy Up to ABM, the New Big Thing
- (Re)Align Your Organization for CX Success
- Can A Little Paranoia Save Media & Public Relations?
- Box, Microsoft Partner With Adobe Document Cloud
Social Business
- Email Is a Colossal Time Suck, Research Confirms
- Overhaul Human Resources to Meet Today's Challenges
- 6 Unexpected Ways to Automate Your Workplace
- Advancing Down the SharePoint Productivity Path
Enterprise Information Management
- Harness the Power of Metadata to Revolutionize Document Search
- Ignoring Orphaned Data is a Risky Business
- Tech Companies Have a Major Problem and Don't Even Know It
- Getting Started in SharePoint Records Management
Featured Events (all events | post your event)
- May 5 — CMSWire Webinar: Build a Business Case for Marketing Automation
- May 12 — CMSWire Webinar: Trust Matters: Privacy, Advocacy & CX
- May 23 — Shopping Experience Transformation Chicago 2016
- May 25 — Earley Executive Roundtable - Predictive Analytics, AI and the Promise of Personalization
- May 26 — CMSWire Tweet Jam: Where are we with Predictive Analytics #CXMChat
Featured Research
- E-Book: Marketing Essentials: The 8 Reports You Need to Succeed
- E-Book: Personalized, MC Marketing with Sitecore Experience
- Guide: Web Content Management RFP Guide
- Playbook: Where are you on the Path to CX Management?
- Report: The State of E-Commerce Benchmark Report
Have a tip to share with our editorial team? Drop us a line: