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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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News
Adobe Inc. corporate headquarters in downtown San Jose, south San Francisco bay area, Silicon Valley.
Adobe Doubles Down on Agentic AI — But the Hard Work May Be the Operating Model
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News
Attendees gather in the registration area at Treasure Data’s CDP World conference, standing in line beneath a large “Registration” sign with multilingual “Welcome” banners and the colorful CDP World logo displayed on screens and the floor.
So Long, Treasure Data. Welcome, Treasure AI
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Editorial
Broken red lollipop shattered into multiple pieces on a teal surface, with fragments and dust scattered around the stick, symbolizing something once whole now disrupted or damaged.
Stop Blaming AI: Why Your Customer Service Experience Feels Broken
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Worker placing a black trash bag into a green outdoor garbage bin.
10 Marketing and Corporate Buzzwords That Belong in the Trash
Professional working at a standing desk, talking on a phone while reviewing performance dashboards and analytics charts on a desktop monitor and tablet.
Why the CMO Job Is Being Rewritten in Real Time — and How to Land on the Right Side
Stacked tiles featuring the Salesforce cloud logo on a blue background, illustrating the brand’s platform ecosystem and identity.
Salesforce Agentforce Contact Center Review: Strengths, Gaps and How It Compares to Rivals
Person lying face-down on a couch in a bright living room, appearing bored or exhausted while lazily reaching toward a laptop on a small table.
Your Marketing Strategy Is Just Boring
Two vintage-style toy robots, one red and one teal, standing side by side against a plain white background, facing forward with mechanical details and antennae visible.
Marketing Org Charts Were Built for Channels. AI Just Made That Obsolete
Close-up of a hand holding a smartphone displaying the Canva AI logo with the tagline “rapid content creation,” set against a blurred background of colorful digital screens.
At Canva Create, the Company Declares Its Design-Tool Era Is Over
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Articles Tagged "Exo Platform"

Feature
Article
Information Management
BonitaSoft 5.5 Supports CMIS, Integrates Social, Collaboration via eXo Platform
Feature
Article
Enterprise CMS
eXo Releases Cloud IDE for Amazon Elastic Beanstalk
Feature
Article
Enterprise CMS
eXo, Jaspersoft Add a Little Collaboration to Business Intelligence
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Article
Web CMS
eXo Platform 3.0 Offers Social Features Plus Custom REST API Builders
Feature
Article
Enterprise CMS
JBoss Enterprise Portal Adapts eXo WCM, Collaboration Modules
Feature
Article
Enterprise CMS
First Social, Now Knowledge & Collaboration Services Come to eXo
Feature
Article
Enterprise 2.0
eXo Adds Social Networking, Mashup Development to GateIn Portal
Feature
Article
Web CMS
Alert: What's Coming for Open Source CMS in April 2010
Feature
Article
Enterprise CMS
Open Source Enterprise Portal GateIn 3.0 Has Been Released
Feature
Article
Enterprise CMS
eXo Raises US$ 6 Million to Boost U.S. Operations
Feature
Article
Enterprise CMS
xCMIS Fuels CMIS With Another Java Implementation
Feature
Article
Document Management
eXo Adds Support For Business Process Management With OEM
Feature
Article
Enterprise CMS
eXo Takes Its Enterprise CMS and CEO to the US
Feature
Article
Enterprise CMS
eXo Provides Collaboration, Content Management to JBoss GateIn
Feature
Article
Enterprise CMS
eXo Releases DMS 2.5, Offers Explorer Style User Interface
Feature
Article
Enterprise CMS
eXo, JBoss Community Merge Portals For Best of Breed Open Source Solution
Feature
Article
Enterprise CMS
eXo Platform: An Open Source Enterprise Platform Suite
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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Popular Articles
An AEO Content Strategy With Actual ResultsYour Customer Journey Map Needs a Rewrite (Or a Bonfire)At Canva Create, the Company Declares Its Design-Tool Era Is OverYou Bought a Customer Data Platform. Did You Build for It?Record-Low Sentiment Is Rewriting the Customer Experience PlaybookSalesforce Agentforce Contact Center Review: Strengths, Gaps and How It Compares to Rivals
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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