Articles
Tag: search
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Optimizing Office 365 Search Is a Guessing Game
So much of what happens in Office 365 search takes place in a black box, which offers little to no insight or access into the mechanisms of search.
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Why Mid-Market Companies Don't Use Chatbots
A recent study shows that mid-market companies are choosing to forgo the opportunities and benefits linked to customer-facing and employee-facing chatbots.
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Why You Should Be Worried About the Dark Side of Synthetic Speech
Hackers are growing more sophisticated in their attempts to compromise voice technologies.
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The Dirty Secret of Enterprise Search: It's All About Good Content
Enterprise search isn't magic: it takes good quality content and good quality metadata to produce strong search results.
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How to Save Time When Using SharePoint Search
Search locally, use search operators, and use the advanced search tool: just a few ways to get more out of your SharePoint search.
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Intranets Get a Personality: Welcome Your Intranet Chatbot
While some resistance is inevitable, employees will come around to chatbots once they understand how they can help them.
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5 Examples of Voice-Powered Customer Experiences
A look at how organizations are implementing voice technology for their organization's customer experiences.
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How Voice Is Changing Customer Experience Practices for the Better
Voice interactions with artificial-intelligence-powered entities are not only possible, they’re becoming ubiquitous.
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Buying an Enterprise Search Solution? Don't Forget an Integration Partner
When choosing an integration partner for an enterprise search project, you have two broad options: a specialist or a generalist.
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Workplace Showdown: Amazon Alexa vs. Google Assistant
How can a smart speaker help in a digital workplace? And which smart speaker, Alexa or Google Assistant, is right for your business?
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The Alexa Conference Merged Business With ... Human Kindness?
The recent Alexa Conference in Chattanooga, Tenn. brought together business people, developers and a sense of do-goodery.
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What 2019 Holds for Enterprise Search
We saw a number of positive developments in enterprise search during 2018. Will 2019 keep up the momentum?
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9 Voice Datasets You Should Know About
Need to train your machine learning algorithms? Well, robust voice datasets are few and far between but here are nine that may fit your needs.
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10 Trends That Will Shape the Digital Workplace in 2019
A look at 10 trends that will shape the digital workplace in the coming year.
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