The Wire (Page 172)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Diebold Nixdorf Sets Out to Combat Shrink in Retail With New AI-powered Offering
Jan 18, 2024
With millions of checkouts in use by major retailers globally, the company's newest AI-assisted solutions address the top causes of retailer shrink–all without replacing current infrastructure NEW YORK, Jan. 18, 2024 /PRNewswire/ -- Diebold Nixdorf (NYSE:DBD), the provider of retail solutions powering transactions and experiences for more than 150 retailers around the world, today began the rollout of its new AI-based checkout solutions, as first seen at the NRF Big Show this month. Designed to prevent the most common sources of loss at self-service and traditional POS checkouts, the new Smart Vision technology-powered offering will complement Diebold Nixdorf's already-live AI-based solutions, which reduce friction during fresh produce scanning and age verification for restricted sales.
Press Release
Customer Experience
Typeform Launches 'Formless': The AI-Powered Form Builder That Simulates Real Conversations
Jan 18, 2024
Now publicly available, Formless harnesses the power of AI to challenge traditional form builders and empower businesses to collect high-quality data and engage customers SAN FRANCISCO, Jan. 18, 2024 /PRNewswire/ -- Typeform, the intuitive form builder and conversational data collection platform, today announced the public launch of Formless, an AI form builder powered by leading AI systems from OpenAI. With Formless, users can collect structured data through two-way conversations with forms that ask questions, as well as answer respondent questions.
Press Release
Digital Marketing
Neo Kinetic Rebrands itself as Salesable: A Pioneer in B2B Marketing Domain
Jan 18, 2024
Salesable Logo Neo Kinetic is now Salesable Salesable emphasizes on shared success fostering 360° value delivery, building enduring trust and relationships.” — Nisha Bangera, Vice President, Salesable MUMBAI, MAHARASHTRA, INDIA, January 18, 2024 / EINPresswire.com / -- Neo Kinetic India Services Pvt. Ltd., an esteemed B2B lead generation and data research company with 16 years of industry presence, proudly unveils its rebranding as Salesable.
Press Release
Customer Experience
Conterra Networks Selects GOCare Among Best-in-Breed Platforms for Cutting Edge Customer Experience Enhancements
Jan 18, 2024
ALPHARETTA, Ga., Jan. 18, 2024 /PRNewswire/ -- GOCare, a SaaS provider of digital experience software, alongside Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, are pleased to announce that Conterra Networks, a fiber-focused service provider headquartered in Charlotte, NC, is enhancing its Customer Experience with a fully integrated GOCare/Dialpad UCaaS and Digital Experience suite. This partnership expands on Conterra's best-in-breed solution approach by integrating this solution with CDG (B/OSS), Salesforce and other back office tools.
Press Release
Customer Experience
CloudTalk Raised $28 Million Funding to Lead the New Era of AI-Powered Voice Communication
Jan 17, 2024
BRATISLAVA, Slovakia, Jan. 17, 2024 /PRNewswire/ -- CloudTalk, the fastest-growing AI-powered calling solution, successfully raised a $28 million round, closing its Series B funding. The latest funding, co-led by KPN Ventures and Lead Ventures and supported by existing investors Point Nine Capital, henQ, Presto Ventures, and Orbit Capital, is a big step in CloudTalk's journey to transform business communication.
Press Release
Contact Center
USAN Unveils Realm: Revolutionizing Contact Centers on Amazon Connect
Jan 17, 2024
Realm Accelerates Contact Center Performance with AI-Driven Efficiency and Insights PEACHTREE CORNERS, Ga., Jan. 17, 2024 /PRNewswire/ -- USAN, a leader in customer engagement solutions, is proud to announce the launch of USAN Realm ™, a groundbreaking SaaS platform designed to transform contact center operations and Customer Experience (CX) on Amazon Connect. Realm empowers contact centers to create, deliver, and manage Amazon Connect deployments with unmatched speed, reducing deployment time by 40%.
Press Release
Customer Experience
Vidnoz AI Unveils Voice Clone to Enhance Brand Attributes and User Engagement
Jan 17, 2024
SAN FRANCISCO, Jan. 17, 2024 /PRNewswire/ -- Vidnoz, the forefront AI-powered video platform, recently introduced a groundbreaking feature, Voice Clone, within its free AI video generator. This innovation allows its users to clone their voices and speak in over 80 languages while preserving their authentic tones.
Press Release
Ecommerce
Revyrie Acquires Myntr to Expand Upon the Venture Studio's Ecommerce Capabilities
Jan 17, 2024
LOS ANGELES, Jan. 17, 2024 /PRNewswire/ -- Revyrie announces its acquisition of New York agency Myntr, an e-commerce solutions provider, in an all-cash deal. Revyrie acquires Myntr in all cash deal, expanding e-commerce capabilities and strengthening digital portfolio.
Press Release
Customer Experience
Runway Growth Capital Provides $40 Million Growth Investment to Blueshift
Jan 17, 2024
The funding will enable Blueshift to expand its sales and marketing operations for its patented AI-powered customer engagement platform. MENLO PARK, Calif., Jan. 16, 2024 /PRNewswire/ -- Runway Growth Capital LLC ("Runway"), a leading provider of growth loans to both venture and non-venture-backed companies seeking an alternative to raising equity, announced today a $40 million debt commitment to Blueshift, a San Francisco-based company that helps brands automate and personalize engagement across every marketing channel, using a unique combination of Customer AI & Generative AI.
Press Release
Digital Marketing
Intellimize Empowers Marketers to Generate High-Converting Landing Pages in Seconds Using Generative AI
Jan 17, 2024
Leading experience optimization platform takes personalization to the next level with generative AI landing pages SAN FRANCISCO, Jan. 17, 2024 /PRNewswire/ -- Today, Intellimize, a leading AI experience optimization and personalization platform, proudly announces the launch of its latest feature, AI Landing Pages, an innovative feature designed to meet the ever-growing demand for personalized digital experiences. In October 2023, Intellimize introduced Intellimize Landing Pages, empowering marketers to create personalized landing pages at scale.