The Wire (Page 240)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Ecommerce
Squaretalk and SwiftCloud Collaborate to Elevate B2B Ecommerce Experience
Jul 20, 2023
Squaretalk, a global provider of cloud communication software for contact centers, is excited to announce a strategic partnership with SwiftCloud, the flagship product of Adventoris, specializing in enhancing the way wholesalers, manufacturers, and suppliers receive orders. This partnership will enable Squaretalk to offer SwiftCloud's advanced B2B eCommerce capabilities to its customers and partners, allowing them to handle complex orders, streamline their B2B operations, and manage bespoke pricing and stock effortlessly.
Press Release
Digital Experience
Rob Clark Named President and Chief Technology Officer of Seekr
Jul 20, 2023
Seekr, a revolutionary artificial intelligence company specializing in transparent content evaluation, announced today that Rob Clark has been appointed to President and Chief Technology Officer (CTO) of Seekr Technologies Inc. Clark, who is the driving force behind the development and deployment of the companies responsible and ethical AI systems, will lead the company's communications, marketing, product development, sales, and revenue operations in his new role. "It's a tremendous honor to lead a talented team of professionals that is united around a shared purpose.
Press Release
Digital Marketing
Digital Parrots Kochi: Pioneering Digital Marketing Solutions to Elevate Businesses in the Digital Landscape
Jul 20, 2023
Today marks a significant milestone for the digital marketing industry in Kochi as Digital Parrots Kochi, a trailblazing digital marketing company, announces its official launch. With a dedication to delivering unparalleled digital marketing solutions, Digital Parrots Kochi is set to revolutionize the way businesses establish their online presence and reach their target audience.
Press Release
Customer Experience
Quantum Metric Broadens Atlas Capabilities to Support Customer Experiences Across Digital and Beyond
Jul 20, 2023
Quantum Metric, the customer-driven digital analytics platform, today announced new features designed to enhance visibility of the entire customer experience, including expanded capabilities for Atlas. Outcome driven navigation, built-in KPI alerting and persona-based analysis overlays, will further Atlas' library of step-by-step, industry-focused guides that empower organizations to monitor, diagnose and optimize the most business critical digital experiences. "Digital experiences are complex due to the rise of omnichannel and customer expectations for seamless journeys," said Kartik Chandryana, CPO of Quantum Metric. "To effectively understand customers' pain or delight, it is essential to visualize their entire experience, encompassing both digital and non-digital aspects, and analyzing data based on the role and perspective of the person actually building the experience.
Press Release
Digital Marketing
Brightcove Forms Strategic Partnership With PubMatic to Fuel Its Ad Monetization Service
Jul 20, 2023
Brightcove (Nasdaq: BCOV), the world’s most trusted streaming technology company, today announced it has entered into a strategic agreement with PubMatic (Nasdaq: PUBM), an independent technology company delivering digital advertising’s supply chain of the future. The partnership combines PubMatic’s programmatic advertising solutions with Brightcove’s innovative video platform to enhance and bolster demand for the recently launched Brightcove Ad Monetization, a service designed to help media companies better monetize their content.
Press Release
Customer Experience
TruLife Distribution Reaps Big from Its Investments in Customer Service and Relationship Building
Jul 19, 2023
TruLife Distribution, a leading provider of distribution services for health and nutrition companies, has emerged as a trailblazer in the industry by fostering genuine relationships with its customers. Through its unwavering commitment to customer satisfaction and personalized service, TruLife Distribution has experienced unprecedented success, solidifying its position as a trusted partner in the health and nutrition market.
Press Release
Digital Experience
Unstructured Secures $25M in Seed and Series a Funding to Enable Enterprises to Use LLMs With Their Data
Jul 19, 2023
Unstructured today announced the closing of its Seed and Series A funding rounds, raising $25 million. The Series A was led by Madrona with participation from the seed lead, Bain Capital Ventures, and joined by M12 Ventures, Mango Capital, MongoDB Ventures, and Shield Capital.
Press Release
Customer Experience
G12 Revolutionizes Customer Journey with Fully Integrated Texting for Microsoft Teams
Jul 19, 2023
G12 Communications, a leading provider of telecommunications solutions, is proud to announce the launch of fully integrated texting for Microsoft Teams. With this powerful texting functionality, G12 transforms organizations' texting engagement and enhances the customer journey on a communication channel that is widely used in North America. G12's texting solution, seamlessly integrated into the Microsoft Teams interface, enables businesses to engage with their customers in real time.
Press Release
Customer Experience
Hightouch Announces $38 Million in Funding and Launches New Customer 360 Toolkit
Jul 19, 2023
Hightouch, the leading Data Activation company, announced today $38 million in additional funding to launch and grow its Customer 360 offering. The round, led by Bain Capital Ventures, was used to create a new Customer 360 Toolkit that enables data analysts to build unified customer profiles on top of their raw customer data without months of engineering effort.
Press Release
Digital Marketing
Nashville's WST Acquires Franklin Tennessee SEO Experts, Conversion First Marketing
Jul 19, 2023
WST Corp, a Nashville's Web Design Services Company, Acquires Franklin TN SEO Experts, Conversion First Marketing. Nashville-based web design services corporation WST, has recently acquired CFM (Conversion First Marketing).