The Wire (Page 241)

Pendo, the all-in-one product experience platform, today announced Pendo AI, a series of new innovations and long-term roadmap to enhance every part of the Pendo platform with artificial intelligence and automation, enabling companies to deliver exponentially better digital experiences across the software they buy, build, or sell. Beginning today, Pendo customers can access an ever-growing collection of AI-powered products and features that accelerate product discovery, drive product-led growth, and automate personalized in-app experiences at scale.

SupportLogic, the world's first Support Experience (SX™) management platform, today begins the rollout of its first two generative AI features for Agent SX customers. Available today, Response Assist and Translation Assist solidify SupportLogic's dedication to delivering the most advanced tech stack for empowering customer support teams or any customer-facing functions within the organization.

AxleHire, the expedited urban last-mile delivery service that helps brands meet and exceed customer expectations, today announced a partnership with ProShip, the fastest and most-trusted Enterprise multi-carrier shipping software. The partnership will give ProShip’s customers seamless access to AxleHire’s leading edge last-mile delivery platform, which provides brands and consumers 99+% on-time delivery and complete transparency through every step of the delivery process.

Bold Commerce, the checkout company for leading omnichannel retailers and DTC brands, today announced the launch of a new accelerator that introduces checkout directly into video, email and other marketing experiences. Now, rather than take shoppers out of their immediate experience, brands can bypass the traditional ecommerce journey by integrating everything shoppers need to buy into the checkout.

Agility, a leading provider of headless CMS solutions, is thrilled to celebrate its 21st birthday this year. With a rich history and a strong commitment to innovation, Agility has established itself as a trusted platform for businesses worldwide.

Qualtrics, the leader and creator of the experience management (XM) category, today announced XM/os2, the next generation of the Qualtrics platform, fully enabled with artificial intelligence (AI) to help organizations act with empathy and create more relevant and meaningful experiences. With the launch of XM/os2, Qualtrics is investing $500 million in AI innovation over the next four years.

Pammsoft Private Limited, an innovative and leading digital agency based in Pune, is proud to showcase its expertise in responsive web design and how it enhances user experience across various devices. With a comprehensive suite of services, including software development, digital marketing, graphic designing, and custom software solutions, Pammsoft continues to provide exceptional solutions to its clients.

In a major leap forward for e-commerce transparency, Polygraf Inc. today unveiled its state-of-the-art AI browser extension on the Chrome Web store. This revolutionary tool empowers consumers by identifying and highlighting false or AI-generated reviews currently across most frequented online retail platforms: Amazon, Walmart, and Best Buy.

More than 60% of customer experience leaders expect that AI will give them a competitive advantage, indicating that AI is poised to make a significant impact on the way companies interact with their customers. Improving customer experiences is an early entry point for AI in business operations, so Qualtrics asked workers focused on the customer experience (CX), including customer service and user experience, for their perspective on AI and its potential impact on their work.

Scibids, the global leader in artificial intelligence (AI) for customizable bidding solutions, announces an expansion to its long-standing partnership with Google Display & Video 360 (DV360) as the first Custom Bidding partner. Custom Bidding, a groundbreaking product in Display & Video 360, empowers advertisers to customize the bidding algorithm so that it aligns more closely with the desired business outcome.