The Wire (Page 280)

SAS ® Customer Intelligence 360 is now available to purchase in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). SAS Customer Intelligence 360, consistently ranked as a leader in independent evaluations, helps global brands shape, manage and deliver superior customer experiences (CX).

TransUnion (NYSE: TRU) has announced it is leveraging its acquisition of Neustar to expand its partnership with Datavant, the leader in helping organizations securely connect health data, to offer de-identified patient insights and measurement solutions for HIPAA-focused healthcare brands. The partnership will enable Datavant’s ecosystem of partners to connect to demographic data available in TruAudience®, TransUnion’s comprehensive suite of solutions.

Cision, the leading global communications and media intelligence platform, is pleased to announce the appointment of Antony Cousins as Executive Director of AI Strategy, effective immediately. Cousins joined Cision through the acquisition of Factmata in November 2022.

Clickatell, a pioneer in mobile messaging and Chat Commerce innovation, today announced the launch of the world's first Chat Commerce Platform as a Service (CCPaaS) that empowers brands to capitalize on the opportunity of chat commerce, the emerging next wave of digital commerce. This ground-breaking platform enables businesses to seamlessly connect, interact and transact with their customers on the messaging platforms they already use.

Ada, the leading AI-powered customer service automation platform, has announced the launch of a new suite of generative AI capabilities to help companies resolve complex customer inquiries across channels instantly, and in a safe and accurate manner. The launch rings in a new era of automation — one that leverages LLMs to effortlessly modernize customer service across voice, SMS, and messaging channels.

Convoso, leading provider of outbound contact center solutions, has positioned two executives in roles pivotal to the company's future plans: Meg Mananian as Chief Revenue Officer; and Lisa Leight as Chief Marketing Officer. In his announcement today, Nima Hakimi, CEO and Co-Founder of the 17-year-old SaaS company, emphasized that the appointments will further strengthen and integrate the leadership team as they focus on spearheading the company’s growth towards triple-digit ARR in current and new markets.

April 17, 2023 /PRNewswire/ -- lockr, the first consumer-focused platform for digital identity, consent and data, has raised in pre-seed funding. Mozilla Ventures, Junction Venture Partners, and Grit Capital Partners participated, along with individuals from the digital publishing and data industries.

Centific, a world-class digital solutions provider today announced the launch of LoopSuite, a comprehensive product suite engineered to support AI reinforcement learning with human feedback. LoopSuite helps ensure that AI applications such as generative AI produce the most accurate, responsible and unbiased content possible.

Constant Contact, a small-business-focused digital marketing and CRM platform that has helped millions of small businesses and nonprofits, has launched the first multichannel AI content generator built specifically for small businesses and nonprofits. Using artificial intelligence (AI), Constant Contact's AI Content Generator allows customers to automate the copy drafting process for email, text and social media campaigns.

A business cannot survive without sales. In order to ensure that business continues to grow, it is important that have an efficient selling process.