The Wire (Page 81)

Together with hardware asset management, new software asset management creates a single source of truth for IT inventory BOSTON--( BUSINESS WIRE)-- GoTo, the company making IT management, support, and business communications easy, today announced new software asset management features for GoTo Resolve. Building on the solution’s existing hardware asset management capabilities, GoTo Resolve Software Asset Management empowers IT teams to gain full visibility and control over their entire IT inventory.

Commerce platform innovator provides expert advice and insights for retailers navigating modern commerce SAN FRANCISCO, Sept. 24, 2024 (GLOBE NEWSWIRE) -- fabric, the creators of the next-generation commerce platform, today announced the launch of its Chiefly Digital: The Digital Leader’s Guide to Modern Commerce podcast series. The world of commerce is undergoing a revolution and buzzing with innovation.

NEW YORK, Sept. 24, 2024 — Forge 2024 —Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today unveiled new product innovations designed to help marketers craft and optimize one-to-one personalized experiences at its annual customer conference, Forge 2024. With 10+ years of continued innovation in AI, Braze offers a range of BrazeAI™ features to help marketers experiment and create customer experiences more quickly and effectively.

Geneva, Switzerland – September 24, 2024 -- Jahia Solutions Group, the open-source digital experience platform (DXP) pioneer, has officially launched Jahia 8.2.0, a major update to its flagship product. This latest version introduces groundbreaking innovations, particularly with JavaScript modules, designed to enhance front-end development and streamline the creation of dynamic digital experiences.

The industry’s first enterprise-grade artificial intelligence-powered contact center solution purpose-built for the modern customer experience needs of healthcare insurance providers Cloud platform offers healthcare payer-specific capabilities, pre-trained artificial intelligence (AI), and out-of-the-box integrations. The platform is designed to power a seamless, personalized, intelligent, and secure member journey to deliver faster value to payers and improve member loyalty from day one.

Gainsight integrates its AI-Powered customer success platform to SAP Sales Cloud; Companies to launch joint programs worldwide SAN FRANCISCO, Sept. 24, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading customer success platform, today announced a strategic partnership with SAP, delivering a powerful integration between Gainsight CS and SAP Sales Cloud. The integration will help businesses transform how they deliver value-driven customer experiences at scale to maximize customer retention and revenue growth.

From personalization to hyper-personalization and from automation to hyper-automation of the customer journey, the future of CX is all about prediction and delight to attract and retain new consumers The analysis of interactions through various channels allows the detection of the profile, lifestyle, needs and desires of users MADRID, Sept. 23, 2024 /PRNewswire/ -- Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of customer relationship management and business process outsourcing (CRM/BTO) services and an industry leader in Latin America, is investing in the evolution from personalization to hyper-personalization and hyper-automation as a way to improve the experience of consumers around the world and drive the generation of new business. Through Data Science, Analytics and AI resources, Atento focuses on identifying customers' needs, preferences and emotions in an increasingly deep way with brands.

NEW YORK, Sept. 24, 2024 /PRNewswire/ -- Squarespace (NYSE: SQSP), the design-driven platform helping entrepreneurs build brands and businesses online, today announced Refresh 2024, its annual release of new products, features, and updates that empower entrepreneurs to unlock their creativity and take their business to the next level. As AI becomes more prevalent, Squarespace is dedicated to helping entrepreneurs harness this technology to enhance their creativity and simplify their business operations so they can focus on their passions.

First to harness brand-aware AI, personalization, and automation in a drag-and-drop, composable CMS environment, accelerating speed-to-market AUSTIN, Texas, Sept. 24, 2024 /PRNewswire/ -- Contentstack, the composable digital experience platform (DXP) leader powered by the number one Enterprise Headless CMS, today announced new native visual building capabilities to its platform. Visual Builder's experience-building capabilities accelerate workflows for marketers.

The Butter AI Assistant Supercharges Content Creation, Empowering Developers and Marketers to Harness the Power of AI BOSTON, Sept. 23, 2024 /PRNewswire-PRWeb/ -- Today, ButterCMS, a leading provider of headless CMS solutions, announces Butter AI Assistant ahead of its Fall Product Event held on Thursday, 9/26. The new feature, part of TinyMCE 's embedded content creation component, brings generative AI directly into content management systems, enabling users to enhance their content with pre-built or fully customized prompts, all without leaving the platform.