Press Release
Digital Marketing
MadTech Launches MadConnect as Snowflake Native App to Address Platform-to-Platform API Integration
Sep 23, 2024
MadConnect Delivers Privacy-Focused, Bi-Directional Connector Hub for Data Interoperability NEW YORK--( BUSINESS WIRE)-- MadTech, a leading product-led consultancy focused on advertising and marketing technology today announced the launch of MadConnect as a Snowflake Native App on Snowflake Marketplace. MadConnect allows publishers, platforms, agencies, and brands to establish bi-directional data connections between their Snowflake environment to any source or destination platform in the advertising industry in minutes. “MadConnect distinguishes itself in the advertising industry for marketers looking for an edge in their ongoing mission to integrate and action on data via an ever growing number of sources, whether through extraction or onboarding” As the industry shifts towards heightened consumer privacy and reliance on first-party data, interoperability between platforms—such as MarTech and AdTech platforms, including CDPs, DSPs, enrichment providers, and SSPs, as well as social platforms and data clean rooms have become crucial.
Press Release
Customer Experience
Firstsource Acquires Ascensos
Sep 23, 2024
Acquisition aligned to strategic expansion into retail vertical, strengthen nearshore, multi-lingual capabilities London, UK, September, 23 rd 2024: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has acquired Ascensos, a leading UK-headquartered customer experience outsourcing partner for retail and eCommerce businesses. Dr.
Press Release
Customer Experience
Genesys Report Finds Most CX Leaders ID AI as Crucial, but Agree Orgs Lack Expertise to Adopt
Sep 19, 2024
Despite broad recognition of AI’s importance, companies are missing out on key innovations SAN FRANCISCO, September 19, 2024 – A new research report from Genesys ® found that AI is rapidly becoming indispensable for companies aiming to stay competitive in the customer experience (CX) landscape. The report, “Customer experience in the age of AI,” revealed a staggering 70% of CX leaders surveyed identify AI as crucial to their CX operations in the next two to three years.
Press Release
Digital Experience
Fullstory Has Strong First Half of 2024: Grows Enterprise Customer Base, Welcomes New Executives
Sep 19, 2024
Fullstory sees double-digit customer growth upmarket and significant traction with its behavioral data solution ATLANTA, Sept. 19, 2024 (GLOBE NEWSWIRE) -- Fullstory, a leading behavioral data company, today announced several milestones the company has reached this year including customer growth in key market segments, the addition of two new executives to its team, and being named to the Inc. 5000 list for the fourth consecutive year. Customer and Partner Momentum In the first half of 2024, Fullstory added substantial new brands to its customer base.
Press Release
Digital Marketing
HubSpot Launches New AI, Breeze, Plus Hundreds of Product Updates at INBOUND 2024
Sep 19, 2024
As part of the Fall 2024 Spotlight at INBOUND, HubSpot launched Breeze, its embedded AI with new Copilot and Agents; Breeze Intelligence for data enrichment; and updates to Marketing Hub and Content Hub that give marketers new tools for growth BOSTON--( BUSINESS WIRE)--Go-to-market teams—marketing, sales, and service—hold the keys to customer happiness, revenue generation, and ultimately business growth. But today, GTM teams are struggling to keep up, let alone drive growth.
Press Release
Digital Marketing
DX Announces the Launch of DXKulture
Sep 18, 2024
Global ad technology to super-serve underrepresented audiences creating equitable media at scale Edgewater, NJ -- September 18, 2024 -- DX, a full-service strategic marketing and solutions company, today announced the launch of DXKulture, a DEI-certified advertising technology platform, built by marketers and focused on diversity, equity, inclusion, and emerging cultures—providing everyone with an equal voice at scale. DXKulture is a global advertising platform with the largest DEI-verified supply and omnichannel solution to reach underrepresented audiences with a focus on transparency and campaign ROI.
Press Release
Digital Marketing
The State of Marketing Careers (and the AI Boogeyman)
Sep 18, 2024
Content Marketing Institute releases its 2025 Career Outlook for Content & Marketing Professionals research Content Marketing Institute releases its 2025 Career Outlook for Content & Marketing Professionals research Though the job-stealing AI boogeyman hasn’t materialized, individual marketers and companies need to continue to adapt to the rapid change shaping the industry.” — Stephanie Stahl, managing director, Content Marketing Institute NEW YORK, NY, UNITED STATES, September 18, 2024 / EINPresswire.com / -- AI isn't stealing marketing jobs (yet) — but it is affecting marketing teams in good and less-than-good ways. The new 2025 Career Outlook: Content and Marketing Professionals research from the Content Marketing Institute explores how AI's disruptive impact, "phantom" jobs, return-to-office mandates, and other factors are shaping marketing careers and salaries.
Press Release
Digital Marketing
HubSpot and Amplitude Join Forces to Bolster Product-led Growth
Sep 18, 2024
Strategic partnership enables Go To Market teams to automatically prioritize leads, improve sales conversion, and retain more customers BOSTON — September 18, 2024 — Today at INBOUND 2024, Amplitude, Inc. (Nasdaq: AMPL), a leading digital analytics platform, and HubSpot, Inc. (NYSE: HUBS), the customer platform for scaling companies, announced a global strategic partnership to help Go To Market (GTM) teams close more deals. HubSpot's Smart CRM offers a comprehensive, customizable company record, allowing marketing, sales, and service teams to have a single, unified view of the customer.
Press Release
Customer Experience
Centrical Launches Team Performance Central & AI Assistant
Sep 18, 2024
Centrical Launches Team Performance Central & AI Assistant, Saving Team Leaders More Than 4 Hours Per Week While Elevating Frontline Performance Solution provides a unified view of team performance, and a breakthrough AI-powered manager assist tool Summary: Centrical Launches New Team Performance Central and AI Assistant: Introducing a groundbreaking solution to provide frontline team leaders—often the most underserved yet critical in driving performance—with a unified view of team performance and an AI-powered manager assist tool. Proven Time Savings: Team leaders across financial services, energy, and BPO sectors report saving 4 hours per week on administrative tasks.
Press Release
Digital Experience
TELUS Digital Officially Launches Global Rebrand
Sep 18, 2024
Vancouver, B.C. (September 18, 2024) - TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT) officially launched its global rebrand today, transitioning from TELUS International to TELUS Digital. The new name reflects the company’s commitment to providing a digital-first experience across every service it delivers to clients, ensuring a seamless integration of digital, AI-powered and human interactions that optimize customer journeys and employee experiences.