Latest Articles by Anthony Cusumano

ICYMI: Is Teams Following in SharePoint's Footsteps? 2020 Digital Transformation Lessons

ICYMI: How to Mend Broken Consumer Trust, Are Your Collaboration Platforms Secure?

ICYMI: Introducing Google Analytics 4, Where Digital Employee Experience Is Failing, More

ICYMI: Accelerating Digital Transformation, Your 2020 Holiday Season Prep List

ICYMI: The Remote Work Cat Is Out of the Bag, What It Takes to Create an Agile Team

ICYMI: Get Your CX Journey Maps in Order, Data Centers Make a Splash and More

ICYMI: Chief Data Officer Priorities, GPT-3 vs. AGI, More

ICYMI: Work From Home 4Eva? IT and Employee Experience Reckoning and More

ICYMI: Customer Experience for the Long Haul, Meet Your Chief Marketing Optimist, More

ICYMI: Hey Remote Workers, How You Doin'? Data Headaches and More

ICYMI: Mastering Personalization, Avoiding Burnout and More

ICYMI: Employee Retention Tips, an Information Mismanagement Warning & More

ICYMI: Just Say No to Video Meeting Fatigue, 2020 Holiday Prep List and More

ICYMI: Goodbye Privacy Shield: What's Next? Google Cloud Updates and More News

ICYMI: AI + CX = Bliss? Technology Hampering Collaboration Efforts and More

ICYMI: Why It's Time to Fail Fast, Leading Through Digital Transformation and More

ICYMI: Is Remote Hiring for Leadership Roles Possible? Omnichannel Marketing Strategies and More

ICYMI: DevOps and Automation, Perfect Together? Next Steps for Web CMS, More

ICYMI: AI Poised to Take Skilled Jobs Too, Omnichannel, The Customer's Perception, More

ICYMI: Unconvinced About Employee Experience? When Agile and UX Meet, More

ICYMI: Segmented Marketing Should Go the Way of Leg Warmers, More

ICYMI: Our Automated Future, Digital Transformation's Accelerated Timeline and More

Whose App Is it Anyway?

What Does it Take to Lose a Customer?