Latest Articles by Marisa Peacock(Page 21)

Twitter Gains Mass Relevance, Crimson Hexagon to Improve Customer Experience

Webby Awards Add Categories, Investigate New Trends

Engineering the Crowd for Better Business Processes

Social Media Marketing: Study Reveals that Most Marketers Don't Measure Impact

Open Standards: The Future of OpenSocial 2.0

Attivio Brings Action and Intelligence to Unified Information Access

Index Engines Fuels Intelligent, Cost-effective Archiving Solutions

Lionbridge, LivePerson Partner to Deliver Real-Time Chat for the Global Customer

Is Too Much Information Putting Your Email Management at Risk?

People Insights Improve Customer Experience, Give Companies an InsideView

Top 16 Technologies for Empowered Employees

Social Sentiment Plugin Analyzes Twitter, Facebook in Real Time

The Future of Social Business is the Socialization of Data

Inbound Writer's Search Intelligence Solution Gets Plugged into WordPress

4 Tips to Help Define Your Social Media ROI

Forrester: Technology Trends for the Enterprise Architect to Watch

Report: Aligning Mobile Devices and Operating Systems Improves Enterprise Mobility

New Social Media Search Tool Combines Sentiment Analysis & Content Discovery

Harnessing User-Generated Content for Search Optimization

Capturing the Wave: Forrester's View of Enterprise Feedback Management

Share Your Stash with Pistashio

New Facebook Insights Gives Fans Something to Talk About

Book Review: Maximizing LinkedIn for Social Media Marketing

Survey Says B2B Companies Gain from Optimizing Web Experience

Social Media Marketing 101: Tips, Tricks and Final Thoughts

The State of Workforce Technology Adoption Relies on Data About How We Work

Forrester Releases Wave for Marketing Mix Modeling