Howard view in the middle of a spiral staircase, creating an optical illusion.
PHOTO: Tony Hisgett

Embracing design thinking for more than products will work to your businesses advantage. I promise. Learn more in our top article of the week below. Additionally, according to Gartner, nearly 89 percent of companies are competing on customer experience alone. It’s time to get your Voice of the Customer (VoC) tools in order. Read more below.

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Before we begin, will we be seeing you at our Digital Experience Summit 2018 in Chicago on Monday?

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