Editorial
What did you miss on CMSWire this past week? Hopefully not everything. But if you did, here are some highlights, including a peek into Sitecore's commerce trajectory and digging deep into customer data at the most granular levels.
Learning Opportunities
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Jun
22
How to Succeed in Today's Engagement Economy
Doing true personalization at scale with marketing automation
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Quick, Give Me the Headlines:
- What Your Digital Workplace Needs in 2022: A Little Imagination Jed Cawthorne | Feb. 28. It's all about creativity in 2022. There are so many wonderful alternatives for technology, whether your firm operates on Google, Microsoft, Slack and Notion, or even an in-house intranet developed with open-source technologies.
- Meta Provides Details on Its Metaverse Plans, SAP and Asana Debut Automation Features & More News Siobhan Fagan | Feb. 28. Mark Zuckerberg has been open about his plans for Meta since rebranding Facebook and taking it into the metaverse.
- Do You Really Know Who Your Customers Are? Monica Mullen | March 1. Poor personalization will result in a 60% drop in sales, according to Smart Insights. Personalization is a hard business that is only growing trickier.
- Inside Sitecore's Composable Commerce Experience Gambit Dustin Collis | March 1. MACH and composable, and the technology behind them, have changed the way the digital economy views "best-of-breed." How does Sitecore's commerce vision come into play?
- Why Saving Time on Intranets Remains a Bad Metric James Robertson | March 3. Teams should focus on demonstrating improvements to end-to-end tasks, and on delivering direct solutions to business needs.
- 2022 Blockchain and Cryptocurrency Reality Check Rich Hein | March 3. Will the euphoria about blockchain and cryptocurrencies last forever, like the buzz over VR and chatbots, or will these technical solutions soon be disillusioned?
Featured Events
- March 10 — Challenging Convention – Personalizing Client Experience with a Tight Budget
- March 14 — Customer Success Summit Carmel-by-the-Sea 2022
- March 22 — CX in 2022: The Age of Customer-First Digital Experiences
- March 29 — Future of Work Canada Toronto 2022
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