What did you miss on CMSWire this past week? Hopefully not everything. But if you did, here are some highlights, including a peek into Sitecore's commerce trajectory and digging deep into customer data at the most granular levels.
Learning Opportunities
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
Feb
22
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Learn how the components of a MACH architecture fit into a modern ecommerce platform
Webinar
Feb
23
Why Machine Learning is a Marketer’s New Superpower
Looking for the cheat codes to turn massive amounts of customer data into meaningful insights?
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Mar
2
The Cost of Privacy Teams: What Your Business Needs To Know
Embracing the new future of privacy means embracing privacy software
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May
10
CMSWire CONNECT 2023
Don't miss the most impactful customer experience conference of they year — live in Austin, Texas May 10-12, 2023.
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Quick, Give Me the Headlines:
- What Your Digital Workplace Needs in 2022: A Little Imagination Jed Cawthorne | Feb. 28. It's all about creativity in 2022. There are so many wonderful alternatives for technology, whether your firm operates on Google, Microsoft, Slack and Notion, or even an in-house intranet developed with open-source technologies.
- Meta Provides Details on Its Metaverse Plans, SAP and Asana Debut Automation Features & More News Siobhan Fagan | Feb. 28. Mark Zuckerberg has been open about his plans for Meta since rebranding Facebook and taking it into the metaverse.
- Do You Really Know Who Your Customers Are? Monica Mullen | March 1. Poor personalization will result in a 60% drop in sales, according to Smart Insights. Personalization is a hard business that is only growing trickier.
- Inside Sitecore's Composable Commerce Experience Gambit Dustin Collis | March 1. MACH and composable, and the technology behind them, have changed the way the digital economy views "best-of-breed." How does Sitecore's commerce vision come into play?
- Why Saving Time on Intranets Remains a Bad Metric James Robertson | March 3. Teams should focus on demonstrating improvements to end-to-end tasks, and on delivering direct solutions to business needs.
- 2022 Blockchain and Cryptocurrency Reality Check Rich Hein | March 3. Will the euphoria about blockchain and cryptocurrencies last forever, like the buzz over VR and chatbots, or will these technical solutions soon be disillusioned?
Featured Events
- March 10 — Challenging Convention – Personalizing Client Experience with a Tight Budget
- March 14 — Customer Success Summit Carmel-by-the-Sea 2022
- March 22 — CX in 2022: The Age of Customer-First Digital Experiences
- March 29 — Future of Work Canada Toronto 2022
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