Answergen is a business intelligence solution that allows an in-depth analysis of business. Answergen offers products geared toward making organizations more productive including a state of the art, Sengen developed Business Intelligence application and as a Microsoft® Gold Certified Partner, a series of Microsoft® productivity products including SharePoint®, Dynamics® CRM, SQL Server®, and Exchange®.
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Our top articles, resources and events from October 15-19, 2018.
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.
Much of the talk over the past year in the enterprise collaboration space has been about Teams, but Slack and G Suite integrations are offering an alternative.