Coztel is a complete solution for call centers including hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads to connect with customers through e-mails, SMS, web chat, live chat and social media.
Primary Use Cases
It's surprising how few companies view employee engagement as a customer experience imperative.
Decision-making around marketing technology (martech) investments has become more complex than ever. Here we look at how to make the right choices.
A look at what captured people's interest, from a digital workplace perspective, at this year's Microsoft SharePoint Conference.