News
Remember that company that invests 100 percent of its resources into one channel to connect with its customers?
Neither do we.
The mandate to offer compelling digital experiences has never been more of, well, a mandate.
Look no further than numbers from Forrester Research:
- Only 15 percent of digital executives say their organizations have the skills to execute a digital strategy
- 74 percent of B2B buyers research online before purchasing offline
- Forrester named only one digital experience platform leader in its second industry Wave report last fall.
DX Conversation Leaders
Companies have work to do. So do vendors. And so do digital practitioners.
It's why CMSWire leads the digital experience conversation. It's also why our founder, Brice Dunwoodie, created the DX Summit conference, which debuted in Chicago last November.
We're returning to the Windy City this November 14 to 16 — and we're excited to announce that DX Summit 2016 pre-registration is now open. (Act fast, by the way: pre-registration ends May 1).
We've also launched CMSWire's new DX Summit Website. Practicing what we preach — successful digital experiences — the website provides you with ways to learn about the strategies, technologies and thought leadership attendees will enjoy at the conference.
What Do We Offer?
Here's what you need to know right now:
Learning Opportunities
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Jun
21
The Feedback Loop: Accelerating Personalization for Exemplary Customer Experiences
Are you ready to harness the power of feedback in your personalization strategy?
Webinar
Jun
22
How to Succeed in Today's Engagement Economy
Doing true personalization at scale with marketing automation
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
- Awesome thought leaders. We've already secured game-changing speakers and case studies, including Mayur Gupta of Healthgrades, Meghan Walsh of Hilton Worldwide, Scott Brinker of Chief Marketing Technologist and Diane Magers of AT&T
- Variety of sponsorships. We have a range of sponsorship opportunities available for premium attendee engagement and pre-event promotion
- Gorgeous new venue. This year we're at the Radisson Blu Aqua in Chicago, with very aggressive room rates (book early for the best rate)
- Let's hear it. Here are the guidelines and process for submitting a speaking proposal
- Early bird gets the discount. For the next six weeks qualified attendees can receive up to $500 off the full conference rates. You can pre-register today to request this offer.
CX: Only True Differentiator
I caught up for an interview last month about digital experience with Kevin Cochrane, chief marketing officer at Jahia Solutions, one of our inaugural DX Summit sponsors. Kevin told me that in 2016, CEOs have realized that customer experience is now their brand's only long-term differentiator.
"CMSWire has done just a fantastic job at the DX Summit starting to promote that," said Cochrane. "You are the leading outlet of research along these lines as well."
(I swear in the name of losing my daily coffee Kevin wasn't prodded here). In all seriousness, we value very deeply our relationship with practitioners like Cochrane and providers like Jahia Solutions.
Congrats @bdunwood @cmswire for a great day one of inaugural @thedxsummit #DXS15 pic.twitter.com/4KDayllyxL
— Kevin Cochrane (@kevinc2003) November 3, 2015
My favorite parts of DX Summit 2015 were the off-stage interactions with digital experience practitioners. The web technologist from Maryland who was trying to improve airport kiosk customer experience. The Montreal banker who asked our content personalization panel the question on everyone's mind: How do you get it done? The digital agency analyst out of Boston who chatted with me about the technology exhibitors during cocktail hour.
We take our jobs to educate and advance the digital experience execution conversation very seriously. We're honored to host Round 2 of the DX Summit. See you at Chicago in November!
More Information
- CMSWire digital experience channel
- Our video recap from last year's DX Summit
- DX Summit 2016 website
- DX Summit Twitter
- DX Summit Facebook
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