Articles
Tag: dx
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LogMeIn Virtualizes Support, Zeotap Debuts Customer Intelligence Platform, More News
LogMeIn virtualizes face-to-face tech support, Zeotap launches Customer Intelligence Platform and more CX news.
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Acquia Updates Cohesion, Cognizant Acquires Lev, More News
Acquia updates its Cohesion Drupal site building tool, Openprise debuts its new CDP solution and more news from the customer experience world.
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LinkedIn Debuts Conversation Ads, HubSpot Integrates With Jira, More News
HubSpot offers a new integration with Jira, LinkedIn debuts Conversation Ads and more news from the customer experience world.
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Mailchimp Acquires Courier Media, Deep North Raises $27M, More News
Marketing automation provider Mailchimp buys Courier Media, sales CRM provider Pipedrive acquires Mailigen and more in this week's CX news.
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Madison Logic Integrates With LinkedIn, Salesforce Buys CMO Club, More News
Madison Logic integrates with LinkedIn, Zendesk expands CRM solutions and more customer experience news.
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Salesforce's Keith Block Resigns, InMoment Acquires MaritzCX, More News
Salesforce has a big week as co-CEO Keith Block resigns, InMoment acquires MaritzCX, Talkdesk launches CX call center services and more CX news.
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Platinum Equity Acquires Centerfield, LogMeIn Launches Marketplace, More News
eZ Systems acquires ecommerce software from Silver.solution, Platinum Equity acquires Centerfield, LogMeIn launches GoTo Marketplace and more CX news.
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Dun & Bradstreet Buys Orb Intelligence, Adobe DX Business Gets New Leader, More News
BlueConic announced latest funding round, Forrester stalwart moves to Oracle, Qualtrics releases Frontline Feedback and more DX news.
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Why You Need A Knowledge Scaffolding For Top Digital Experiences
While many organizations attempt to solve knowledge management problems by adding new technologies, the real solution lies in getting back to basics.
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How the ADA Empowered C-Suite Leaders to Gain Customer Empathy
Catching up with Stephanie Moritz to discuss how the American Dental Association (ADA) helped empower C-Suite leaders to buy into customer experience.
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Metadata, SEO, IT Collaboration and Other Principles of Content Generation
Eeshita Grover of Cisco shares her thoughts on leveraging content through analytics, SEO, metadata and content governance.
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Where Agile Fits Into DX Technology Selection
Agile methodologies have become a part of enterprise business, and at the recent DX Summit there was much talk around agile and how it is being used with DX.
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How Dell Put Testing at the Core of Its Digital Experiences
CMSWire caught up with Vab Dwivedi, director of design analytics at Dell, to understand how they work to keep Dell a leader in digital customer experience.
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Salesforce Deepens Microsoft Partnership, LinkedIn Updates Sales Navigator, More News
Salesforce and Microsoft expand their strategic partnership, LinkedIn debuts Data Validation in its Sales Navigator and more customer experience news.
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