Articles
Tag: dx
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DXP? Web CMS? Content Services Platform? Navigating the Chaos of Vendor Categories
The one thing any digital property needs to do, regardless of channel, is to serve content.
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What Marketers Need to Consider When Business Moves Online
Going digital means more than simply adding content to a website, instituting Zoom client meetings or reducing the age-old paper trail.
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LogMeIn Virtualizes Support, Zeotap Debuts Customer Intelligence Platform, More News
LogMeIn virtualizes face-to-face tech support, Zeotap launches Customer Intelligence Platform and more CX news.
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Acquia Updates Cohesion, Cognizant Acquires Lev, More News
Acquia updates its Cohesion Drupal site building tool, Openprise debuts its new CDP solution and more news from the customer experience world.
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LinkedIn Debuts Conversation Ads, HubSpot Integrates With Jira, More News
HubSpot offers a new integration with Jira, LinkedIn debuts Conversation Ads and more news from the customer experience world.
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Mailchimp Acquires Courier Media, Deep North Raises $27M, More News
Marketing automation provider Mailchimp buys Courier Media, sales CRM provider Pipedrive acquires Mailigen and more in this week's CX news.
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Madison Logic Integrates With LinkedIn, Salesforce Buys CMO Club, More News
Madison Logic integrates with LinkedIn, Zendesk expands CRM solutions and more customer experience news.
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Salesforce's Keith Block Resigns, InMoment Acquires MaritzCX, More News
Salesforce has a big week as co-CEO Keith Block resigns, InMoment acquires MaritzCX, Talkdesk launches CX call center services and more CX news.
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Platinum Equity Acquires Centerfield, LogMeIn Launches Marketplace, More News
eZ Systems acquires ecommerce software from Silver.solution, Platinum Equity acquires Centerfield, LogMeIn launches GoTo Marketplace and more CX news.
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Dun & Bradstreet Buys Orb Intelligence, Adobe DX Business Gets New Leader, More News
BlueConic announced latest funding round, Forrester stalwart moves to Oracle, Qualtrics releases Frontline Feedback and more DX news.
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Why You Need A Knowledge Scaffolding For Top Digital Experiences
While many organizations attempt to solve knowledge management problems by adding new technologies, the real solution lies in getting back to basics.
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How the ADA Empowered C-Suite Leaders to Gain Customer Empathy
Catching up with Stephanie Moritz to discuss how the American Dental Association (ADA) helped empower C-Suite leaders to buy into customer experience.
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Metadata, SEO, IT Collaboration and Other Principles of Content Generation
Eeshita Grover of Cisco shares her thoughts on leveraging content through analytics, SEO, metadata and content governance.
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Where Agile Fits Into DX Technology Selection
Agile methodologies have become a part of enterprise business, and at the recent DX Summit there was much talk around agile and how it is being used with DX.
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