Editorial
Vicki Sundstrom has spent much of her career addressing the formidable task of creating better experiences for airport passengers.
It’s no easy undertaking: As novelist Anthony Price has observed, "the devil himself probably redesigned hell in the light of the information he had gained from observing airport layouts." Read more.
Learning Opportunities
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
Webinar
Jun
21
Retail Reinvented: A Masterclass in Creating Digital Experiences That Click
Hear how online retailers architect their digital experience infrastructure for peak traffic and demand
Webinar
Jun
21
The Feedback Loop: Accelerating Personalization for Exemplary Customer Experiences
Are you ready to harness the power of feedback in your personalization strategy?
Webinar
Jun
22
How to Succeed in Today's Engagement Economy
Doing true personalization at scale with marketing automation
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Top Stories
What else got us talking this week:
Customer Experience
- Marketers: Think Beyond the Search Engine to Serendipitous Discovery
- Digital Transformation: The Latest Flavor in the History of Innovation
- Manage Experience Consistency ... or Chase Your Customers Away
- A New DAM Approach: Marketing with a Purpose
Digital Workplace
- What Enterprise Social Networking Can Learn from Pokémon Go
- Box Partners with Google to Expand Digital Workplace Reach
- Box Reveals Relay Workflow Tool, First Fruit of IBM Partnership
- Hewlett Packard Enterprise Realigns in $8.8B Deal With UK's Micro Focus
Enterprise Information Management
- Reimagine Enterprise Search to Unlock Deeper Information Discovery
- Dell-EMC Deal Closes, But How Sweet a Deal Is It?
- Rethinking Your Data Protection for a Post-Brexit World
- Google's $625M Apigee Deal Marks AWS's Loss
Featured Events
- Sept. 14 — [DX Leaders Webinar] Build Leadership, Culture & Narrative
- Sept. 20 — [CMSWire Webinar] Accelerate Digital Transformation with Enterprise DAM
- Sept. 21 — [Earley Executive Roundtable] Data Governance Success: Think Big but Start Small
- Sept. 28 — [DX Leaders Webinar] DX Plaftorms and Governance
- Nov. 14 — CMSWire's Digital Experience Summit 2016 in Chicago
Featured Research
- The Marketing Automation Checklist
- Gartner Report: Critical Capabilities for WCM
- What's Better Than a Five-Star Review?
- The Campaign and Lead Management Technology Evaluation Report
- Forrester Research: Digital Experience Technology Strategy
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