Andrew Beale said companies gain fantastic power by leveraging data. But Beale, a leader in Washington, DC-based Optimity Advisor's information management practice, cautions that everyone should be alert to how that data is being used.
By understanding the likely strengths and pitfalls, companies can make more impactful marketing decisions and tell potent narratives about people and products. Read more.
Learning Opportunities
Webinar
Sep
27
Enable Data-Driven CX with Powerful Analytics
How data empowers decision making
Webinar
Sep
28
Why Knowledge Management Is Critical to Business Resiliency
How Organizations are Future-Proofing Business by Harnessing Company and Employee Knowledge
Webinar
Oct
4
Why the “Modern Data Stack” Isn’t the Answer
Five leaders dive into creating meaningful customer experiences
Webinar
Oct
6
The IT/Business Chasm Surrounding Enterprise Search
Driving Success in the Digital Workplace with Sinequa
Webinar
Oct
6
How to Improve ROI by Integrating Visual Assistance Into Your CX Toolkit
Learn how AR-powered video can save you time and money
Webinar
Oct
11
Digital Experiences Without Drama: Empower Marketers and Streamline Development
Discover the need-to-knows on composable technologies that will enable and bring harmony to your internal teams.
Top Stories
What else got us talking this week:
Customer Experience
- Personalization Isn't the Goal, Conversion Is
- Dieter Reichert: DX Moves Customer Relationships from Manipulation to Cooperation
- CMOs: You Can't Predict the Future, But You Can Prepare
- Gartner MQ Visionary Automattic: Why WordPress Is the World's Most Popular CMS
Digital Workplace
- How Knowledge Sharing Drives Better Business and Collaboration
- Microsoft Teams Takes Aim at Slack, Other Collaboration Vendors
- How to Escape the Productivity Paradox
- Atlassian HipChat Gives Amazon Alexa a Voice in Collaboration
Enterprise Information Management
- Turn Off Your Printer: It's Almost World Paper Free Day
- Alfresco Primes Its Activiti Pump
- Dell EMC Sweetens ECD Products Before OpenText Acquisition
- Documentum Faithful Gather for a Final Goodbye in Barcelona
Featured Events
- Nov. 10 — [CMSWire Webinar] The State of Digital Transformation in 2016
- Nov. 14 — CMSWire's Digital Experience Summit 2016 in Chicago
- Nov. 29 — Future Branches - The Branch Reimagined
- Nov. 30 — [Earley Executive Roundtable] Back to Basics: Getting to the Next Level in Knowledge Management
- Dec. 6 — Gartner Application Strategies & Solutions Summit
