Are Your Digital Transformation Strategies Effective?
Tony Byrne and his team at Real Story Group (RSG) are trying to help businesses turn digital transformation from a lofty aspiration to a practical business reality. Read more.
Learning Opportunities
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Webinar
Feb
22
How Microservices, API-first, Cloud and Headless Fit Into a Modern eCommerce Architecture
Learn how the components of a MACH architecture fit into a modern ecommerce platform
Webinar
Feb
23
Why Machine Learning is a Marketer’s New Superpower
Looking for the cheat codes to turn massive amounts of customer data into meaningful insights?
Conference
May
10
CMSWire CONNECT 2023
Don't miss the most impactful customer experience conference of they year — live in Austin, Texas May 10-12, 2023.
Conference
May
10
Reworked CONNECT 2023
Don't miss the most impactful employee experience conference of they year — live in Austin, Texas May 10-12, 2023.
Webinar
Feb
7
CX Orchestration: The Next Level for Your VOC Program
See how real-time responses to customer feedback maximize CSAT!
Webinar
Feb
14
Want to Future-Proof Your Digital Experiences? Use AI and Headless Search
Join us for an exciting hour-long conversation featuring Juanita Olguin, Sr. Director of Marketing at Coveo
Top Stories
What got us talking this week:
Customer Experience
- Put Your Customer First With Digital Experience #AdobeSummit
- Can You Make Sense of 3,500 #MarTech Companies? [Infographic]
- Real Time Marketing Doesn't Take Heroic Effort
- Microsoft's Twitter Bot: From Awfully Sweet to Awful
Social Business
- How Do We Keep Up, Let Alone Innovate?
- A 6-Hour Work Day? Yes, Please
- 3 Intranet Communications Myths, Busted
- Will Big Data Help Retire Small Sample Sizes?
Enterprise Information Management
- Is Microsoft at War With Its Partners?
- Bake Privacy Into Your Projects From the Start
- Why Does ECM Take So Long?
- Enterprises Aren't Masters of Their Data Domains
Featured Events (all events | post your event)
- March 30 — Creative Operations Essentials Webinar Series - Fine-tuning Your Creative Production Workflow
- March 31 — Webinar: 5 Steps to Map the CX Path in Financial Services
- April 5 — Chief Analytics Officer Forum Sydney 2016
- April 14 — Webinar: Managing Complex Digital Assets at Massive Scale
- May 23 — Shopping Experience Transformation Chicago 2016