Mobile and Social Are Overrated
Mobile and social are not critical to your marketing department's ROI — least according to the marketers participating in a survey just released by the CMO Council. Read more.
Learning Opportunities
Webinar
Mar
29
The CX Commute vs. the CX Joy Ride
Is your CX traffic holding up your customer's journey?
Webinar
Mar
29
Is Your Microsoft 365 Data Recoverable? How to Survive the IT Hotseat When Data is Lost
See why MIcrosoft recommends third party backup
Webinar
Mar
30
An Optimized Customer Contact Strategy Combines Transparency and Intelligence: The State of Outbound Communications
Learn from the Neustar-commissioned Forrester Consulting study on challenges and solutions for contact centers
Webinar
Apr
5
Adopt a Modern Digital-First Marketing Strategy
Learn how to use a composable DXP to your advantage
Top Stories
What got us talking this week:
Customer Experience
- Would It Kill You to Say 'Thanks' to Your Customers?
- Personalization: Antidote for Search
- Are You Ready To Do Personalized Marketing?
- How Marketers Can Make the Most of Instagram
Social Business
- Learning From DevOps Failure
- Microsoft Axes the Yammer Community Team
- Was That $128K Education a Good Investment?
- One Man's Commitment to Diversity in Technology
Enterprise Information Management
- Trust in Enterprise Security Drops
- New Series: On Our Radar: Affectiva
- The Joys of Heterogeneity in the Cloud
- Hortonworks Wants $100M, Investors Aren't Happy
Featured Events (all events | post your event)
- Jan. 28 — CMSWire Tweet Jam: The Big Flip: From Pull to Push Web #CXMChat
- Feb. 10 — IoT Nexus San Francisco 2016
- Feb. 11 —
[CMSWire Webinar] The Elusive Extra Click: User Engagement Success with Real-Time Personalization
- Feb. 16 —Container World Santa Clara 2016
- Feb. 18 — DrupalCon Asia Mumbai 2016
Featured Research
- White Paper:
- E-Book:
- White Paper:
- White Paper:
- E-Book: Keys to Managing Multiple Websites, Channels and Languages
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