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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Editorial
A brown, black and white beagle lies beside an orange-and-white cat resting peacefully outdoors on a concrete surface, with a softly blurred garden background behind them.
Agentic AI in CX: Friend or Foe of Human Agents?
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Editorial
Two rural mailboxes—one black and one gray—leaning at angles in an overgrown field of tall grass and yellow wildflowers, with a wooden post nearby, suggesting neglect or disrepair.
Email Marketing Underperforming? Let’s Troubleshoot It
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News
ALT TEXT The main stage at Twilio SIGNAL 2026 in San Francisco, with rows of empty red chairs facing a large center screen displaying the Twilio SIGNAL logo, flanked by two matching branded side screens under red and blue stage lighting.
Twilio Bets Its Infrastructure Layer Can Own the Agentic Customer Conversation
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A golden-brown Irish Setter rests its chin on a white desk, gazing upward with soulful eyes beside a laptop and a cup of pens.
The Best CX Teams Have Ditched the Help Desk for a 'Hope Desk'
Low-angle view of a person mid-jump leaping across a wide rocky canyon, legs outstretched between two cliffs under a blue sky with scattered clouds, capturing a moment of risk and forward momentum.
The Brand Strategy Gap That's Costing B2B Scale-Ups More Than They Realize
Bret Taylor and Clay Bavor walk side by side on a city sidewalk, talking and gesturing during a conversation outside in an urban setting.
Sierra Raises $950M at $15B Valuation, Eyes Transformation Beyond Customer Support
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The Martech Landscape Has Plateaued. The Real Crisis? What AI Exposes Underneath It.
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How AI Rewrote the CMO's Job: An Inside Look
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Before You Scale AI in Customer Experience, Fix These 5 Things
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Articles Tagged "Ecommerce"(Page 25)

Feature
Article
Web Content
HFI Webcast: e-commerce User Experience
Feature
Article
Web CMS
Kentico Wraps Up eCommerce and Content Management
Feature
Article
Enterprise CMS
Intoscape's eCommerce Solution in a CMS Basket
Feature
Article
Web CMS
Modera's CMS Rocks Internet World 2008
Feature
Article
Web CMS
Caribou Offers a Subscription Membership CMS
Feature
Article
Web CMS
MediaSurface to Lend CMS to eCommerce Solutions
Feature
Article
Web CMS
Pixaria Gallery 2.0 - CMS and e-Commerce for Photographers
Feature
Article
Web CMS
Wanna Get Paid? E-commerce Add-on for Plone
Feature
Article
Web CMS
MODx Web CMS Gets eCommerce Add-on
Feature
Article
Enterprise CMS
Content Director Puts CMS in Shopping Carts
Feature
Article
Enterprise CMS
Enterprise CMS Leader Partners with SAP, Parades Profits
Feature
Article
Open Source CMS
Make Mo-Dosh with E-Commerce v3 for Drupal
Feature
Article
Web CMS
Emojo Risin' with Affino eBusiness Suite
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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