The Wire (Page 328)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
Happydemic Streamlines its Processes With Percipere and Cloud ERP From SAP
Dec 15, 2022
Mumbai, India, Recently, Happydemic went through an upgrade to its cloud landscape, powered by the partnership with Percipere. The company has completed the implementation of SAP ® Business ByDesign ®, a comprehensive cloud enterprise resource planning ( ERP) system, in just four months.
Press Release
Customer Experience
Work From Your Tub on Tuesday Dec. 20 and Support Ukrainian Civilians
Dec 15, 2022
Post a social photo or video of yourself working from your tub on Tuesday, Dec. 20, and a U.S. ad agency will donate $1, up to $5,000, to a nonprofit dedicated to providing relief to Ukrainian protectors and civilians. Curiosity, based in Cincinnati, Ohio, is joining forces with Ukraine's PR Army, the nonprofit organization of 400+ Ukrainian PR leaders whose goal is to share the truth about the war in Ukraine with the global community of journalists, governments and influential opinion leaders, to declare Dec. 20 international #WorkFromTubDay.
Press Release
Customer Experience
Klaviyo Announces 9 New Elite Master Partners
Dec 15, 2022
Klaviyo, a unified customer platform that provides data-driven marketing tools, including email and SMS, for ecommerce businesses, today announced nine new Klaviyo Elite Master Partners: Northern, Mineral.io, Hustler Marketing, Noticed, AMB Interactive, Elephant Room, Mailody, Code and Ackerman. These companies, which join a small group of other Elite Master Partners, were chosen based on the best-in-class service and experience they provide to customers. “Our Elite Master tier is made up of a subset of partners who have made it their core mission to be an extension of the Klaviyo team, providing best-in-class service and experience to our mutual clients,” said Rich Gardner, SVP, Global Strategic Partnerships at Klaviyo. “Each one of these partners have demonstrated their unequivocal commitment to the Klaviyo ecosystem and have proven this through ongoing, open collaboration, relevant certifications, superior client health and net promoter scores, adoption of new product lines and features, and a hugely positive reputation in the community.” In order to become an Elite Master, partners are nominated by their Partner Manager and Partner Success Manager based on initial quantitative requirements and then undergo a formal review to ensure all qualitative requirements are met as well.
Press Release
Customer Experience
Nosto Announces Acquisition of Product Discovery Platform Findologic
Dec 15, 2022
Nosto, the leading Commerce Experience Platform (CXP), has today announced its acquisition of AI-powered product discovery platform, Findologic, for an undisclosed sum. The transaction follows Nosto’s acquisition of ecommerce search company, SearchNode, in January 2022, marking the second search technology deal for Nosto in 12 months.
Press Release
Digital Experience
Everything New Coming to GLOBODOX V14
Dec 14, 2022
How to improve a system that’s already good? Make it faster & more user-friendly. And that’s exactly what we have done with GLOBODOX Version 14.
Press Release
Customer Experience
Consumer Intelligence SaaS Start-Up ProfitWheel Raises Additional $1.2M
Dec 14, 2022
ProfitWheel, the consumer intelligence SaaS platform that helps large enterprises unpack actionable insights on their first-party data, announced today the closing of their Pre-Series A round of $1.2 million through a safe note valued at $30M. This signifies a 700% increase in the company's valuation in less than a year.
Press Release
Customer Experience
Codisto Unveils New API Integration to Boost Sales for Shopify and eBay Retailers
Dec 14, 2022
Codisto, the global leader in omnichannel catalog management, today announced the expansion of its eBay API support. This integration ensures that retail brands and merchants can easily and automatically synchronize their product information from Shopify to eBay, providing them with a seamless way to boost traffic and revenue to their online stores.
Press Release
Digital Experience
EnCharge AI Launches With $21.7M Series A to Enable Edge AI at Scale
Dec 14, 2022
SANTA CLARA, Calif.--( BUSINESS WIR E)-- EnCharge AI, the company building advanced computers for AI at the Edge, today announced it has raised $21.7M in Series A financing, led by Anzu Partners with participation from AlleyCorp, Scout Ventures, Silicon Catalyst Angels, Schams Ventures, E14 Fund, and Alumni Ventures. EnCharge will leverage the funding to further develop and commercialize its semiconductor hardware and software stack that offers the highest reported efficiency for AI compute to date.
Press Release
Customer Experience
Appier Launches AIRIS, the Next-Gen AI-Powered CDP
Dec 14, 2022
NEW YORK, Dec. 13, 2022 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in customer engagement solutions, today announced enhancements to its Conversational AI that will help brands hold even better conversations with their customers on a massive scale. Four new AI-powered capabilities include AI Search, On-Demand Recommendations, "Small Talk" NLU, and Repeat Intent Rate measurement.
Press Release
Digital Experience
RSM and Vic.ai Partner to Help Enterprises Revolutionize the Accounting Process
Dec 14, 2022
TORONTO and NEW YORK, Dec. 08, 2022 (GLOBE NEWSWIRE) -- RSM Canada LLP ("RSM"), a leading global provider of audit, tax and consulting services, today announced that it has entered a reseller partnership with Vic.ai, the artificial intelligence (AI) platform for accounting productivity and financial intelligence. RSM, a longtime Vic.ai customer, will begin offering Vic.ai solutions to its clients, which include entities in financial services, facilities services, hospitality, and the nonprofit sector, among others.