CI-Insight is a social media research and text mining platform for multi-dimensional analysis, blended qualitative and quantitative analysis, demographics, and psycho-graphics analysis. It also allows users to monitor and analyze private and public data, including social media to surface consumer intentions, and preferences.
Primary Use Cases
Social Media Marketing. Social Media Analytics. Digital Marketing. Business Intelligence.
Most firms still fall far short of excellent, or even good, mobile CX.
While not exactly a technology skeptic, let's just say I approach any promises of big change with a big grain of salt.
Business leaders must invest time and resources toward careful deployment of AI applications across the entire enterprise.