Phonedeck integrates mobile calls with Salesforce cloud and lets you manage workflow in the browser or on smartphones. It is an efficient mobile CTI solution that boosts sales productivity.
Our top articles, resources and events from October 15-19, 2018.
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.