Articles
Tag: messaging
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Gushup Acquires Dotgo to Extend Conversational Messsaging Capabilities
Conversational AI software company Gupshup announced its acquisition of Dotgo last week to extend conversational messaging platform capabilities.
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Salesforce Wants Marketing, Sales and Services Leaders Living in a Slack-First World
Salesforce has made the first product announcements that incorporate capabilities from its $27 billion Slack acquisition.
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Microsoft Brings Moca to Outlook, Zoom Works on Video Fatigue & More News
Microsoft pushes Project Moca into general release, Zoom tries to deal with fatigue and news from Sinequa, Google, Verizon, Salesforce and Range.
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Asynchronous: The New Trend in Collaboration
Slack's announcement and others show we're entering a new phase of asynchronous collaboration, with video now brought into an asynchronous context.
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Tealium Announces Functions, Northpass Integrates with HubSpot & More CX News
Tealium introduces functions, Northpass integrates with HubSpot CRM, and more customer experience software news from around the CX and marketing industry.
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Teams Integrated Into Windows, Knowledge Workers To Stay Home and More News
Microsoft shows off Windows 11 for the workplace, Workplace from Facebook adds communication muscle, knowledge workers will work remotely and more news.
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Project Management Software Maker Asana Adds Video Messaging, Focused Work Features
Distracted workers are a problem in the distributed workforce, company execs say. Partnerships with Vimeo and Clockwise aim to help.
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Time Is of the Essence With Social Messaging Apps
It’s one thing to use social messaging apps and another thing to use those apps effectively.
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SMS Marketing: 5 Things You Should Be Doing and 3 Things You Should Avoid
SMS marketing is growing, and marketers need to know the dos and don'ts of text message marketing as they head into 2020.
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Serving Customers on Their Terms: The Benefits of Messaging
Given the popularity of messaging in their daily lives, it's only natural that people want to interact with companies in the same way.
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SMS Marketing Is Making a Comeback
Is the humble text better than the email? Marketing experts discuss the re-emergence of SMS marketing.
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How RCS Chat Will Impact Marketing
RCS Chat is coming, but how will it impact SMS marketing and internal communication and collaboration for companies using Android technology?
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Getting Started With Messaging? Here’s What Your Business Needs to Know
People across generations are increasingly turning to messaging as a preferred method of interacting with businesses.
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Millennials Aren't Killing Banks, Just How They Interact With Them
Younger generations want better customer service that gives them the ability to communicate with the technology of their choice.
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