The Wire (Page 292)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
TTEC Named One of America's Best Large Employers 2023 by Forbes
Mar 27, 2023
TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been named to the Forbes list of America's Best Large Employers 2023. This is the third consecutive year TTEC has earned this accolade, presented by Forbes and Statista Inc., the world's-leading statistics portal and industry ranking provider. "I'm so proud to once again see TTEC recognized as one of America's best large employers.
Press Release
Digital Experience
Vonage Announces AI Acceleration Suite
Mar 27, 2023
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched the Vonage AI Acceleration Suite, a portfolio of AI-capable, low-code/no-code programmable components that speed and simplify the development of applications that deliver smarter solutions to drive business productivity and better experiences and engagements. Integrating Vonage Communications APIs for voice, video, SMS and messaging, the AI Acceleration Suite allows businesses and developers to rapidly deploy rich, omnichannel customer journeys that use the power of AI and customer data to incorporate intelligence and automation into their customer experience applications.
Press Release
Digital Marketing
ATKASA Launches New Website, Setting New Standards in Digital Marketing
Mar 27, 2023
ATKASA - Digital Agency, South Africa's leading digital marketing agency, announced today the launch of their new world-class website. After 14 years of success in the industry, ATKASA is once again setting the standard for digital marketing agencies across South Africa with their new website.
Press Release
Digital Marketing
Mira Commerce and BigCommerce Announce Strategic Partnership
Mar 27, 2023
Digital commerce agency Mira Commerce and BigCommerce (NASDAQ: BIGC), a leading Open SaaS composable ecommerce platform for fast-growing and established B2C and B2B brands, today announced a strategic partnership to provide the industry's most versatile solution for innovative ecommerce to enterprise-level merchants, brands, and distributors. Mira Commerce, an award-winning California-based digital agency, has been providing e-commerce professional marketing and technology services to online and multi-channel retailers since 2004.
Press Release
Digital Experience
Chatbot Market to Hit $24.58 Billion by 2030
Mar 27, 2023
The Global Chatbot Market size is valued at USD 3.02 Billion in 2022 and is projected to be USD 24.58 Billion by 2030, growing at a CAGR of 21.58% from 2023 to 2030, as per a recent report published by Cognitive Market Research. As per Cognitive Market Research analysis, Chatbot Market is growing exponentially as companies are profitably investing in the market.
Press Release
Customer Experience
Zoom Contact Center Powers up With Calabrio’s True-Cloud, Enterprise-Grade Workforce Management Solution
Mar 27, 2023
Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The cloud-to-cloud integration gives Zoom Contact Center customers access to the only true-cloud, enterprise-grade WFM solution on the market.
Press Release
Customer Experience
WPP Joins Media Freedom Cohort to Support Independent Journalism
Mar 27, 2023
WPP, supported by its media investment arm GroupM, today announced it has joined the Media Freedom Cohort, established during President Biden’s 2021 Summit for Democracy to advocate for free and independent media worldwide. The Media Freedom Cohort is led by Internews, the world’s largest media support non-profit, and the governments of Canada and the Netherlands.
Press Release
Digital Marketing
The Psychology Behind Copywriting in Modern Day Marketing
Mar 27, 2023
Eddy Andrews Conceptual Copywriting Services is pleased to announce the release of a new research paper titled "The Psychology Behind Copywriting in Modern Day Marketing" by Edward Andrews. The paper explores the different psychological factors that influence copywriting and how they are used in modern-day marketing.
Press Release
Customer Experience
Making Science Appoints Toby McAra as New CRO
Mar 27, 2023
Making Science, a digital acceleration company specialising in e-commerce, cloud and digital transformation, has appointed Toby McAra as its Chief Revenue Officer. The appointment will bolster Making Science’s international team and UK presence, paving the way for further global growth and expansion.
Press Release
Customer Experience
AI-Powered Stylitics Launches Latest Platform With First-of-Its-Kind Automated Styling Technology for Retailers
Mar 26, 2023
Stylitics, the category leader in AI-powered digital merchandising and styling technology, today announced the release of its fourth-generation platform with first-of-its-kind automated styling technology to enable retailers to deliver a new class of inspirational e-commerce experiences for their shoppers. This upgrade utilizes vastly expanded training data sets developed in-house; introduces more than 20 new algorithms that increase AI-driven quality, variety, speed, and scale; and enables Stylitics’ capabilities for one-to-one personalization.