Nuxeo-based case management solutions offer workflow, document and item management, search, retrieval, annotation and archiving.
Some of the key features include; creating case profiles, capturing case content, sharing, and collaboration.
WhatsApp released a business API for chatting with prospects through Facebook ads. Here's what marketers need to know.
How retailers can overcome the more common issues that plague the mobile experience.
Tips for generating results in every phase of a customer experience challenge and convincing your organization to prioritize the customer.