Nuxeo-based case management solutions offer workflow, document and item management, search, retrieval, annotation and archiving.
Some of the key features include; creating case profiles, capturing case content, sharing, and collaboration.
Most firms still fall far short of excellent, or even good, mobile CX.
While not exactly a technology skeptic, let's just say I approach any promises of big change with a big grain of salt.
Business leaders must invest time and resources toward careful deployment of AI applications across the entire enterprise.