Featured Products
  • NiCE CXone Mpower

    NiCE CXone Mpower

    by NICE

    CXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, workforce management and integration with third-party...

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  • Adobe Experience Manager

    Adobe Experience Manager

    by ADOBE

    Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content management (CMS) and digital asset management (DAM) to help businesses streamline the creation, management, and...

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  • Sitecore Digital Experience Platform

    Sitecore Digital Experience Platform

    by SITECORE

    Sitecore's Digital Experience Platform is a composable, SaaS-enabled solution that allows organizations to select the capabilities they need and scale over time. The platform is designed to integrate content, data and commerce while supporting...

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  • Genesys Cloud CX (CCaaS)

    Genesys Cloud CX (CCaaS)

    by GENESYS

    Genesys Cloud CX is a Contact Center as a Service (CCaaS) platform delivered through a cloud-native architecture. It provides core contact center functionality alongside tools for digital engagement, workforce management, customer journey...

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Products tagged with: case management

  • EMC Documentum

    by EMC

    EMC Documentum is an enterprise content management platform for storing a range of content types within a shared repository. The platform provides business process management capabilities as well as tools for managing content across a distributed... View details

    Primary Use Case
    Enterprise Information Management. Document Management. Document Capture. Case Management. Business Process Management.
    License
    Commercial
    Deployment
    SaaS, On-Premise

  • Repstor custodian

    by REPSTOR

    Repstor custodian provides users with a secure case and email manager for Microsoft® Office 365 and Microsoft SharePoint®. Custodian manages and protects case and email information within Office 365 by extending the capabilities of SharePoint to help... View details

    Primary Use Case
    Case and Email Management.
    License
    Commercial
    Deployment
    SaaS, On-Premise
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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