Coveo's Website Search and Content Personalization tool offers an indexing that allows customers to find the most relevant information for them. It can surface content from any chosen system like a catalog, document repository or secure database.
Scanning and selecting enterprise search results sounds easy. Continue reading...
Whatever happened to Project Cortex? Microsoft introduced Cortex with great fanfare at its 2019 Ignite Conference, with subsequent posts reaffirming general availability by mid-2020. As late as May 2020, general availability was still being touted for the first half of 2020. Continue r...Read more
Enterprise search satisfaction is not a common metric used to gauge a search platform's efficacy. Yet if I asked you to think about your favorite restaurant, my guess is you would not continue to patronize one if it ignored customer concerns and failed to act on them. Continue reading...