Coveo's Website Search and Content Personalization tool offers an indexing that allows customers to find the most relevant information for them. It can surface content from any chosen system like a catalog, document repository or secure database.
Every day we judge how satisfied we feel with an experience, from taking a survey on a touchscreen poll upon exiting a washroom to discussing how well our favorite restaurant is applying best practices to mitigate the impact of COVID-19. Continue reading...
In 1997, Forrest Woody Horton and Dennis Lewis wrote "Great Information Disasters." The book has long been out of print but the core message remains: a failure to manage information is the root cause of many (and probably most) disasters. The problems are especially challenging in healthcare &nb...Read more
There's no time like the present to take a hard look at your digital workplace strategy. Continue reading...