CMS Fionaby JustRelate
Web CMS & Digital Experience Software
CMS Fiona combines targeted information processing with the integration of multiple country appearances, microsites and customer relationship management. It offers customers the opportunity to operate websites as a Web CMS in the cloud.
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Primary Use Cases
4 Tips to Empower Your Contact Center Agents With Empathy
Alleviate customer frustration by empowering contact center agents to be more empathetic. Continue reading...
The Future of AI: What's Next for the World's Most Disruptive Technology?
Marketers and customer experience professionals know full well: The AI market is set to explode. Just how much? Continue reading...
Brand Advocacy: The Strategic Importance of Customer Marketing
The linkages are fundamental: there is no point in CX investment without brand advocacy, and it’s futile to pursue brand advocacy without CX investments. Continue reading...
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