Digital engagement suite for eCommerce that unites live chat, email and knowledge solutions with analytics and intelligent decisioning. Capabilities include intelligent decisioning, digital engagement, performance analytics and responsive design.
Primary Use Cases
Digital engagement channels
Like software, a customer journey is constantly changing and evolving. It is never “done.”
We need to start asking about how much pollution our content and code is creating and how we lessen that pollution.
Digital literacy is vital in today’s workplace, but how can you ensure that each employee meets a basic standard of technical knowledge and skills?