Featured Products
  • Genesys Cloud CX (CCaaS)

    Genesys Cloud CX (CCaaS)

    by GENESYS

    Genesys Cloud CX is a Contact Center as a Service (CCaaS) platform delivered through a cloud-native architecture. It provides core contact center functionality alongside tools for digital engagement, workforce management, customer journey...

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  • Sitecore Digital Experience Platform

    Sitecore Digital Experience Platform

    by SITECORE

    Sitecore's Digital Experience Platform is a composable, SaaS-enabled solution that allows organizations to select the capabilities they need and scale over time. The platform is designed to integrate content, data and commerce while supporting...

    > View Details...
  • Adobe Experience Manager

    Adobe Experience Manager

    by ADOBE

    Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content management (CMS) and digital asset management (DAM) to help businesses streamline the creation, management, and...

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  • NiCE CXone Mpower

    NiCE CXone Mpower

    by NICE

    CXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, workforce management and integration with third-party...

    > View Details...

  • Comarch BI

    by COMARCH SA

    Comarch BI gathers, transforms, analyzes and reports information and enables the selection of various areas of analysis according to specific user requirements, including sales, finance, stock, accounting, control, logistics and EDI transactions. View details

    License
    Commercial
    Deployment
    On-Premise

  • Moxie Live Chat

    by MOXIE SOFTWARE

    Moxie Live Chat is a tool for communication between customer and service/sales agents on the website on desktop or mobile. Key features include text dialogue, co-browsing, productivity tools, and supervisory functions, among others. View details

    Primary Use Case
    Live Chat Software
    License
    Commercial
    Deployment
    SaaS

About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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