XM Symphony is an ecommerce platform that easily adapts and scales to the unique selling and buying scenarios for a users specific industry needs. Shopping and service experiences can be delivered and accessed on any device. Users can enable multichannel commerce for B2C and B2B businesses by connecting ecommerce with order management within Sage ERP to include customer service, inventory, merchandising, marketing, and financials.
Product Details
- Product
- XM Symphony
- Company
- XM Developments
- HQ Location
- New Zealand
- Year Founded
- 2002
- License
- Commercial
- Deployment
- On-Premise
Tags
Primary Use Cases
e-commerce platform.
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