XM Symphony is an ecommerce platform that easily adapts and scales to the unique selling and buying scenarios for a users specific industry needs. Shopping and service experiences can be delivered and accessed on any device. Users can enable multichannel commerce for B2C and B2B businesses by connecting ecommerce with order management within Sage ERP to include customer service, inventory, merchandising, marketing, and financials.
Primary Use Cases
Forrester names web CMS leaders, Squarespace launches subscriptions for commerce solution and more customer experience software news.
Account-based marketing has moved beyond the hype within the last three years to become the new 'agent for change.'
How can you deliver a great customer experience without necessarily having the access or inclination to use all the shiny AI bells and AR whistles?