XM Symphony is an ecommerce platform that easily adapts and scales to the unique selling and buying scenarios for a users specific industry needs. Shopping and service experiences can be delivered and accessed on any device. Users can enable multichannel commerce for B2C and B2B businesses by connecting ecommerce with order management within Sage ERP to include customer service, inventory, merchandising, marketing, and financials.
Primary Use Cases
You’re standing in the middle of your favorite clothing store, looking around at the shelves of jeans, shirts and accessories. You walk to a rack of T-Shirts and flick through to one that catches your eye — the store has it in your size. Continue reading...
E-commerce continues to evolve at a rapid rate. "Mobile-ized" consumers, high expectations of online experiences (hello, millennials!) and increasing levels of competition all put pressure on brands to keep up. Continue reading...
This was the summer of e-commerce shakeups. Walmart bought online retailer Jet.com for $3 billion to boost e-commerce and grab more share of consumers’ wallets. And Macy’s announced the closing of 100 of its 675 stores as it deals with weak sales in many locations. Cont...Read more