XM Symphony is an ecommerce platform that easily adapts and scales to the unique selling and buying scenarios for a users specific industry needs. Shopping and service experiences can be delivered and accessed on any device. Users can enable multichannel commerce for B2C and B2B businesses by connecting ecommerce with order management within Sage ERP to include customer service, inventory, merchandising, marketing, and financials.
Product Details
- Product
- XM Symphony
- Company
- XM Developments
- HQ Location
- New Zealand
- Year Founded
- 2002
- License
- Commercial
- Deployment
- On-Premise
Tags
Primary Use Cases
e-commerce platform.
Related News
-
Feb 26
Net Promoter Score Isn’t a Growth Strategy — It’s a Comfort Metric
Uncle Giuseppe's in New Jersey hooks me back for its tremendous comfort food; NPS, on the other hand, is too much comfort for CX leaders. Continue reading...
-
Feb 25
Letter AI Raises $40M Series B, Launches Deal-Level Enablement Tool
Four months after its Series A, Letter AI debuts Letter Compass for personalized sales guidance. Continue reading...
-
Feb 25
Real-Time Customer Signals Demand Real-Time Steering
Reporting on customer data is retrospective. Navigation is responsive. Continue reading...