Editorial
Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we've missed something, don't hesitate to add your event to the list. (You can also view the full calendar here.)
CMSWire Tweet Jam: CMSWire Tweet Jam: Big Data to Smart Data - Strategies that Work #CXMChat
The volume of data means nothing if it doesn't produce action. Be sure to tune in to our upcoming Tweet Jam as we discuss the strategies that turn big data into smart data.
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March Events
March 16 (Online): [Earley Executive Roundtable] Meaningful Metrics, Aligning Operational Metrics with Marketing and Customer Experience
This roundtable will revisit the topic of analytics and discuss practices for closing the data=>insight=>action loop.
March 16 (Online): Creative Operations Essentials Series - First Things First - Great Asset Capture
We hope you join us for our new webinar series, providing insights that Creative Operations and Creative Services leaders, and senior creative team members will not want to miss!
March 16 - 17 (London): RE.WORK Connected City Summit London 2016
The 3rd annual summit will bring together IoT and the city to create smart, connected cities for the future.
March 16 - 17 (London): Chief Data Officer Exchange London 2016
The Chief Data Officer Exchange offers a variety of unique learning styles and sessions, which you can select from to build a customized itinerary that reflects your current initiatives, priorities and future strategic objectives.
March 16 - April 20 (Online): FeaturedWebinar Series - Creative Operations Essentials
Featuring creative operations experts from globaledit and Industrial Color as well as creative operations pros at leading brands, these sessions will cover everything from asset capture best practices through asset refinement collaboration and distribution/archiving.
March 17 - 18 (Munich): SMX Munich 2016
Immerse yourself in three days of SEO & SEM sessions and you’re guaranteed to leave with practical tips and techniques to immediately improve your search marketing efforts.
March 17 - 18 (New Delhi): BDAB Conference New Delhi 2016
The conference will be an extraordinary event, reaching out not only to academics throughout the globe, but perhaps more importantly to globally prominent practitioners and innovators in the big data & Analytics.
March 20 - 24 (Las Vegas): Adobe Summit Las Vegas 2016
Deep insights. Focused learning. Endless networking. Summit is the digital marketing conference that offers it all. Come and learn how you can combine creativity, content, and data to create amazing experiences for your customers.
March 21 - 22 (San Francisco): Customer Success Summit San Francisco 2016
Customer Success Summit is the leading industry event for all customer-facing professionals and SaaS executives looking to master the business of Customer Success. It's coming to San Francisco this March!
March 21 - 22 (Las Vegas): MarTech San Francisco 2016
MarTech is the international conference series for senior-level, hybrid professionals who are both marketing- and tech-savvy: marketing technologists, creative technologists, growth hackers, data scientists, and digital strategists.
March 21 - 23 (Carlsbad): Next Generation Customer Experience Carlsbad 2016
Customer experience is a close-knit community of innovators. Meet new friends, trade business cards, and make the connections that will accelerate your career.
March 21 - 23 (Las Vegas): CRM Las Vegas 2016
The premier event for SAP sales, marketing, e-commerce, service, and interaction center management.
March 22 (Amsterdam): The Social Conference Amsterdam 2016
The Social Conference is a must attend for managers in communication, marketing, public relations and customer services to remain up to date and want to know more about working strategies and cases around social media for business.
March 22 (London): IoT Enterprise Summit London 2016
Discover the real-world applications that you can apply to your business today that will transform how you do business. We’ll show you the achievable steps you can take today to embed data at the centre of your business and place you at the forefront of this innovation.
March 22 - 23 (Singapore): BIGIT Technology Singapore 2016
Come join the 200 odd attendees from highly targeted audience in the Big Data & IoT industry to gain in-depth learning experiences, strategies and tools related to Smart Cities and build interactive network with global ICT leaders.
March 24 (Online): CMSWire Tweet Jam: Big Data to Smart Data - Strategies that Work #CXMChat
The volume of data means nothing if it doesn't produce action. Be sure to tune in to our upcoming Tweet Jam as we discuss the strategies that turn big data into smart data.
March 28 - March 31 (San Jose): Strata + Hadoop World San Jose 2016
Strata + Hadoop World is where big data's most influential business decision makers, strategists, architects, developers, and analysts gather to shape the future of their businesses and technologies.
March 29 - 31 (San Francisco): Microsoft Build San Francisco 2016
Developers will receive deep training, allowing them to take advantage of the incredible advances in our platforms, including Windows 10, and providing access to over 1.5 billion devices.
March 30 (Online): Creative Operations Essentials Series - Fine-tuning Your Creative Production Workflow
Featuring creative operations experts from globaledit and Industrial Color as well as creative operations pros at leading brands, these sessions will cover everything from asset capture best practices through asset refinement and distribution/archiving.
March 30 - April 1 (Vail): Digiday Publishing Summit Vail 2016
At the Digiday Publishing Summit in Vail, CO, we will discuss how publishers can regain control of their content and distribution through platform monetization, mobile and video.
March 31 (Online): [CMSWire Webinar] 5 Steps to Map the CX Path in Financial Services
Join CMSWire and Brian Doyle, Senior Director of Strategic Consulting at MaritzCX, for a one-hour webinar designed to help you understand why journey mapping matters, how to get started and what results to expect from your efforts.
April Events
April 3 - 5 (San Francisco): Affiliate Management Days San Francisco 2016
Whether you have an existing affiliate program or you are creating a new initiative, AM Days offers you the most valuable insight into how other online retailers are successfully implementing and managing their affiliate programs.
April 3 - 6 (San Francisco): eMetrics Summit San Francisco 2016
As the leading conference covering the impact of data & technology on marketing, eMetrics Summit focuses on driving business results through data analysis and technology adoption.
April 3 - 6 (Las Vegas): Ignite Las Vegas 2016
We are expecting over 4,000 security experts gathering together to tackle their toughest security challenges through a four-day program that explores all the capabilities and technologies of the Palo Alto Networks Next-Generation Security Platform, which is designed to put an end to the era of breaches by safely enabling applications and providing cyberthreat prevention measures at all steps in the cyberattack lifecycle.
April 3 - 6 (San Francisco): Predictive Analytics World for Workforce San Francisco 2016
PAW Workforce is the premier workforce analytics event for business leaders, line of business managers, HR professionals, and analytics practitioners.
April 4 - 5 (Sausalito): Mobile Summit Sausalito 2016
Mobile Summit offers a rare chance for senior executives to share their most pressing challenges — and the strategies to meet them — in an intimate peer-to-peer setting.
April 4 - 6 (Lake Buena Vista): Infosec World Lake Buena Vista 2016
Join us in Orlando to increase your information security knowledge, and help the security community get one step closer to Unlocking Security's Message.
April 4 - 6 (Reston): Content Management Strategies/DITA North America 2016
Engage with a community of people who believe that international standards, structured content, reuse capabilities, and multiple media delivery are the directions of the future.
April 4 - 7 (New Orleans): Microsoft Convergence New Orleans 2016
Convergence is the place for business leaders to explore emerging trends, discover new solutions, and realize the opportunity to achieve more.
April 4 - 9 (Atlanta): SANS Atlanta 2016
We are pleased to invite you to attend SANS training in the capital of the State of Georgia! We are bringing our top courses and top instructors to Atlanta on April 4-9.
April 5 (New York): Advanced Advertising New York 2016
Join the senior execs who are driving success as they team up with buyers, sellers, and tech providers to share their expertise and experience, offering access and insight into how this emerging trend is building one-on-one relationships with viewers and driving TV’s key revenue streams.
April 5 - 6 (Los Angeles): Digital Summit Los Angeles 2016
Digital Summit Los Angeles is a premier digital strategies forum transforming the future of the digital commerce ecosystem – including Marketing, UX & Design, Search, Content, Mobile, and more.
April 5 - 6 (Toronto): Customer Experience Strategies Summit Toronto 2016
Take part in Canada’s largest customer experience summit. This interactive forum is designed for CX executives looking to create transformational experiences and increase profitability across the entire customer journey.
April 5 - 6 (Bucharest): Capacity Balkans Bucharest 2016
his revamped edition will bring delegates more networking opportunities than ever to meet with the entire Balkans telecoms wholesale industry, international carriers, service providers, cable companies and investors.
April 5 - 6 (Sydney): Chief Analytics Officer Forum Sydney 2016
The Chief Analytics Officer Forum is the premier event for CAOs, de-facto CAOs, analytics and data science leaders to garner top-level strategic advice and discussion with their peers.
April 6 (Online): Creative Operations Essentials Series - Maxing Out Your Metadata
Featuring creative operations experts from globaledit and Industrial Color as well as creative operations pros at leading brands, these sessions will cover everything from asset capture best practices through asset refinement and distribution/archiving.
April 6 (New York): Television and Video Marketers Conference (TVMC) New York 2016
The Television & Video Marketers Conference (TVMC) is a one-day event that celebrates all aspects of the business of marketing and promotion for television and video.
April 6 - 8 (New York): PR & Media Relations Summit New York City 2016
Ragan's PR summit is your gateway to innovation. It's also your best chance to experience communications innovations firsthand — and to learn ROI strategies that others use to keep pace with, and get ahead of, rapidly changing media.
April 6 - 8 (New York): Brand Strategy Conference New York City 2016
Build a strategic marketing plan rooted in brand identity to set your business on a trajectory of growth and optimize your integrated marketing strategy to eliminate fragmented interactions.
April 11 - 12 (Dubai): Cloud MENA Dubai 2016
Cloud MENA is the only dedicated show to discuss how Cloud and Cloud enabled technologies can accelerate your business’ digital transformation & innovation and become the true driver of the business.
April 11 - 13 (Austin): Legal Marketing Conference Austin 2016
LMA is harnessing Austin’s energy to bring you fresh perspectives from legal marketers across the country.
April 12 - 13 (London): Cloud Expo Europe 2016
Cloud Expo Europe is the very best place to discover the industry’s newest and upcoming technologies and business solutions.
April 12 - 15 (Las Vegas): Clarabridge Customer Connections Las Vegas 2016
Discover how top performing businesses are fascinating their customers and hear the latest insights from industry analysts and thought leaders.
April 12 - 19 (New Orleans): SANS Threat Hunting and Incident Response Summit New Orleans 2016
Attend this summit to learn these skills directly from incident response and detection experts who are uncovering and stopping the most recent, sophisticated, and dangerous attacks against organizations.
April 13 - 14 (Amsterdam): Digital Marketing World Forum Amsterdam 2015
#DMWF is a digital and social marketing conference which brings together the worldwide digital marketing community to tackle the challenges that the digital future presents.
April 13 - 15 (Las Vegas): Clarabridge Customer Connections Las Vegas 2016
C3 is an electrifying two-day event hosted by Clarabridge that will immerse you in the latest thinking and best practices for winning and retaining loyal customers.
April 14 (Online): [CMSWire Webinar] Now is the Time for Digital Asset Management
Join CMSWire and Lisa McIntyre, Technical Account Manager at Nuxeo, for a one-hour webinar examining how global brands can implement a Digital Asset Management solution to protect their bottom line using configurable metadata modeling, permissions, extensible APIs and other enterprise-level platform features.
April 14 - 15 (Chicago): Industrial IoT USA Summit Chicago 2016
This Summit will bring together forward-thinking companies to pave the way for the Industrial IoT revolution.
April 14 - 15 (Squamish): Canadian Internet Marketing Conference Squamish 2016
Join over 1,100 attendees at the Canadian Internet Marketing Conference in 2016. It is your chance to learn and connect with the biggest names in marketing and leave transformed with practical ways to harness the power of digital in your business.
April 17 (Houston): Digimarcon Cruise Houston 2016
DIGIMARCON CRUISE 2016 Conference showcases the most audacious and thought provoking speakers in the digital marketing industry, providing attendees with emerging strategies, the latest innovative technologies, best practices, and insights from successful digital marketing campaigns.
April 17 - 18 (San Diego): Social Media Marketing World San Diego 2016
By attending, you'll make connections with 100+ of the world's top social media pros (plus 3000 of your peers) and you'll discover amazing ideas that'll transform your social media marketing.
April 18 (Las Vegas): New Media Expo Las Vegas 2016
New Media Expo is the first and only event in that brings together such a diverse community of bloggers, podcasters and web video creators from all over the world!
April 20 (Online): Featured [Earley Executive Roundtable] OK so Enterprise Search is "Janky" - Now what?
In this roundtable, we will define what expectations organizations should really have about their search platforms and discuss what benefits to expect from using techniques like boosting, auto-classification, natural language processing, query expansion, entity extraction and ontologies.
April 20 (Online): Creative Operations Essentials Series - Archiving Best Practices
Featuring creative operations experts from globaledit and Industrial Color as well as creative operations pros at leading brands, these sessions will cover everything from asset capture best practices through asset refinement and distribution/archiving.
April 20 - 21 (New York): The Millennial Financial Services Summit New York 2016
Attend this unique event to get a comprehensive understanding of how to address Millennials’ needs now to secure these clients for the future!
April 20 - 21 (San Francisco): Marketing Innovation Summit for B2B San Francisco 2016
Join B2B marketers from leading and emerging brands for not-to-be-missed keynote sessions, customer workshops, and receptions at this premier industry event.
April 25 - 27 (Biscayne): Digiday Brand Summit Key Biscayne 2016
Throw everything you knew about brand building out the window. At the Digiday Brand Summit, we'll be discussing the nuts and bolts of what it takes to build a successful brand in 2016 -- both internally and externally.
April 25 - 27 (Philadelphia): Hero Conf Philadelphia 2016
Hero Conf is the world's largest all PPC conference, and each year it brings the biggest names and brightest minds together to discuss the tactics, strategies of pay-per-click advertising.
April 25 - 27 (Berlin): Master Data and Enterprise Information Management Berlin 2016
Join this peer exchange forum to hear lessons learnt on the next levels of MDM maturity, predictive data governance implemented, winning and maintaining executive MDM programme sponsorship, advanced and low cost data quality management, real-time analytics and MDM, as well as success stories on customer MD, procurement MD, product MD and more.
April 26 - 27 (New York City): Forrester Marketing New York City 2016
MARKETING 2016 is Forrester’s premier annual gathering for marketing leaders and professionals.
April 26 - 27 (London): Customer Experience Exchange for Telecoms London 2016
The Exchange brings together 70 C-level and VPs/Directors of Customer Experience, Marketing, Customer Operations and Digital Strategy from across the industry to discuss the practicalities of increasing customer retention and loyalty in this hypercompetitive market.
April 26 - 28 (New Orleans): Collision Conference New Orleans 2016
Collision is “America’s fastest growing tech conference” created by the team behind Web Summit. Attendees include CEOs of both the world’s fastest growing startups and the world’s largest companies, alongside leading investors and media.
Learning Opportunities
Webinar
Jun
6
The Future of Social Media: Emerging Trends and How to Stay Ahead of the Curve
The impact of emerging technologies like AI on social media
Webinar
Jun
7
The Building Blocks of Personalization
This webinar will explore how personalization can create powerful ecommerce shopping experience.
Webinar
Jun
8
Attracting—and Keeping—Your High-Net-Worth Investors
Join PwC to dissect their recent survey findings on a specific customer subset — high-net-worth investors.
Webinar
Jun
13
The Future of Contact Centers with AI at the Helm
Learn how to balance human intuition and interaction with the potential uses of AI to create delightful and lasting CX
Webinar
Jun
13
Learn How to Deliver Dynamic Video Experiences at Scale
Learn how to convert existing assets into video experiences in near real-time.
Webinar
Jun
20
3 Steps to Unlock Your Customer Data and Drive Revenue
Discover how Twilio Segment’s #1 Customer Data Platform helps implement data-driven strategies.
April 26 - 28 (Las Vegas): Modern Marketing Experience Las Vegas 2016
Explore today’s proven strategies and tools that you can use to power digital marketing innovation and revenue generation tomorrow.
April 26 - 28 (New Orleans): AIIM Conference New Orleans 2016
Join the AIIM team for three days of interactive sessions and engaging conversations packed with solid action items to take back to your office.
April 26 - 28 (San Francisco): Mobile Web Devcon Conference San Francisco 2016
Mobile+Web DevCon is a three-day event dedicated to helping developers and software engineers like you build awesome apps and websites.
April 26 - 28 (Chicago): Social Media Strategies Summit Chicago 2016
The Social Media Strategies Summit Chicago is a 3 day premier marketing conference covering topics in social media, content strategy and marketing, data, technology, advocacy and influencer marketing.
April 27 - 28 (Santa Fe): Mexico's Customer Festival Santa Fe 2016
Mexico's Customer Festival covers all aspects of the customer journey, from the initial search up until purchase and repurchase.
April 27 - 29 (Des Moines): IBA Marketing Conference Des Moines 2016
This year we are ready help everyone find those new ideas by developing a conference with outstanding sessions that will help your bank differentiate products and services, focus on ROI and be more successful in today’s marketplace.
April 27 - 29 (Washington): SharePoint Fest DC 2016
At SharePoint Fest - Denver there are sessions created for SharePoint administrators, software developers, information architects and knowledge workers which will ensure that you and your team walk away with as much knowledge as you desire to truly leverage SharePoint in your current environment!
April 28 (Online): CMSWire Tweet Jam: Where Your Company Should Be with Digital Transformation #SocBizChat
Ever wonder where your company should be with Digital Transformation? Tune in and find out at our Tweet Jam.
May Events
May 1 - 6 (San Diego): SANS Security West San Diego 2016
At SANS Security West 2016 + Emerging Trends, we offer more than 20 hands-on, immersion-style security training courses taught by real-world practitioners and interactive bonus sessions, led by a star-studded panel on Emerging Trends in cybersecurity.
May 2 - 5 (Las Vegas): EMC World Las Vegas 2016
The most exciting time in tech is coming soon — EMC World 2016 returns to Las Vegas May 2-5 at The Venetian!
May 2 - 6 (New Orleans): UNITE: Net Promoter Conference New Orleans 2016
Satmetrix invites Net Promoter practitioners and customer experience professionals to unite in New Orleans in May to learn from, and connect with, industry peers and thought leaders.
May 3 - 4 (Chicago): Big Data Summit Chicago 2016
The Big Data Summit is a unique opportunity for C-level executives involved in data storage, data management and data analysis to gather and discuss how companies can effectively manage, protect and leverage the growing amounts of data in the enterprise.
May 3 - 4 (Atlanta): CXPA Insight Exchange Atlanta 2016
Whether or not you're a member of the CXPA, the 2016 Insight Exchange is the perfect opportunity to expand your knowledge and your network with more than 300 Customer Experience professionals in attendance.
May 4 (New York City): Digital Asset Symposium New York City 2016
DAS brings together a cross-section of experts from different industries and disciplines sharing user perspectives and expert analysis to examine the full life cycle of the media asset – from content creation to rights management to assuring asset preservation.
May 4 - 6 (Denver): Experiential Marketing Summit Denver 2016
Join more than 1,500 marketers from around the world at the leading executive training conference on experiential marketing.
May 5 - 6 (Chicago): Mobility Summit Chicago 2016
The Mobility Summit is an opportunity for technology executives involved in mobility initiatives to get together and discuss how companies can effectively protect the growing amounts of data in the enterprise, while providing internal and external end users with the broadest range of accessibility options.
May 5 - 7 (Victoria): Social Media Camp Victoria 2016
Learn from some of the most knowledgeable and influential professionals in social media marketing.
May 9 - 12 (Orlando): IBM Vision Orlando 2016
IBM Vision 2016 is the premier global conference for finance, risk management and sales compensation professionals.
May 9 - 12 (Las Vegas): Marketing Nation Summit Las Vegas 2016
We are headed to VEGAS to paint the town purple with YOU and 7,000 of the smartest marketers from around the world and celebrate Tomorrow's Marketer.
May 9 - 13 (New Orleans): DrupalCon New Orleans 2016
Introducing DrupalCon 2016 in New Orleans, LA.
May 10 - 11 (Sao Paulo): Gartner Business Intelligence Analytics & Information Management Summit Sao Paulo 2016
At Gartner Business Intelligence, Analytics & Information Management Summit you’ll learn how to re-master your skills to deliver the analytic advantage your organization needs in the digital age to succeed.
May 10 - 11 (Orlando): Forrester Business Technology Orlando 2016
BUSINESS TECHNOLOGY 2016 will leverage Forrester's deep research and front-line knowledge to help technology leaders master each of these distinct challenges, while a select faculty of real-world CIOs and technology leaders will share their own insights and best practices.
May 10 - 11 (London): Telco Cloud London 2016
The 2016 Telco Cloud forum will be covering all the crucial and essential topics from all possible angles.
May 10 - 12 (Santa Clara): Internet of Things World Santa Clara 2016
Internet of Things World is where global leaders in IoT from the entire ecosystem gather to network, share ideas, meet new business partners and learn.
May 11 - 12 (Los Angeles): ad:tech Los Angeles 2016
ad:tech is a conference and exhibition where the marketing, technology and media communities come together to share new ways of thinking, build strong partnerships, and define new strategies to address the key industry challenges and opportunities.
May 12 - 13 (New York City): Digimarcon East 2016
DIGIMARCON EAST 2016 Conference showcases the most audacious and thought provoking speakers in the digital marketing industry, providing attendees with emerging strategies, the latest innovative technologies, best practices, and insights from successful digital marketing campaigns.
May 16 - 17 (Sydney): Gartner IT Infrastructure, Operations & Data Center Summit Sydney 2015
This event will help you lead your IT organization and reinforce the criticality and relevance of your position in the face of increasing change and challenges from ever increasing disruption brought about by Nexus of Forces and digital business.
May 16 - 18 (Las Vegas): Shoptalk Las Vegas 2016
The tech event for NextGen Commerce reshaping how we discover, shop and buy.
May 16 - 19 (Tampa): IBM Amplify Tampa 2016
Amplify 2016 will explore the strategies and solutions that deepen customer engagement to improve business outcomes.
May 17 (New York City): Customer Experience Summit New York 2016
The Customer Experience Summit will bring together leading executives from a variety of industries to confront and overcome current industry issues.
May 17 - 19 (San Diego): Gartner Digital Marketing Conference San Diego 2016
Fuel your marketing strategy as an engine for growth, unlock revenue, and gain aggressive market share.
May 17 - 19 (Las Vegas): Content Marketing Conference Las Vegas 2016
Content Marketing Conference returns in 2016 with a laser focus on the tactics, tips and hacks you demand for top performance.
May 18 - 19 (Chicago): Business Analytics Innovation Summit Chicago 2016
The Business Analytics Innovation Summit provides 25+ industry case studies and over 20 hours of networking opportunities across 2 days. Make sure to check back regularly for schedule additions and changes.
May 18 - 19 (San Francisco): Strategic Planning Innovation Summit San Francisco 2016
Join the largest gathering of strategic professionals to renovate your strategic processes.
May 18 - 19 (San Francisco): Chief Strategy Officer Summit San Francisco 2016
The Chief Strategy Officer Summit is an ideal environment for cross-pollination of ideas, satisfying your intellectual curiosity and finding proven solutions to real-life challenges.
May 19 - 20 (Toronto): Digimarcon Canada Toronto 2016
Come to DIGIMARCON CANADA 2016 and discover how to thrive as a marketer in a world where everything is digital. Take advantage of our super saver registration rates and secure your seat early.
May 22 - 24 (Scottsdale): M6 Mobility xChange Scottsdale 2016
Now in its sixth year, the award-winning M6 Mobility xChange is the longest running hosted enterprise mobility summit focused exclusively on bringing an executive audience together to discuss strategy, policy, solutions and security to advance their business objectives and to capitalize on the rise of digital technologies.
May 23 - 24 (London): Forrester Marketing Europe 2016
Marketing professionals will learn how to master available options for technologies, agencies, and suppliers in today’s complex marketing ecosystems and orchestrate powerful marketing campaigns and tactics across multiple channels and platforms.
May 23 - 25 (Washington): Customer Service Experience Washington DC 2016
Join us as we explore the many activities and opportunities that will help your company navigate a successful course in the multifaceted customer service and support world.
May 23 - 25 (Washington): CRM Evolution Washington DC 2016
Join peers, industry leading speakers and exhibitors in Washington D.C. for the new era of CRM Evolution.
May 23 - 25 (Chicago): Shopping Experience Transformation Chicago 2016
Unlock the power of analytics to ensure competitive advantage, increase consumer engagement and achieve product and service differentiation in a crowded market place.
May 24 - 26 (Orlando): Loyalty Expo Orlando 2016
Market leaders will be sharing their experiences and insights on customer retention strategies and trends, technologies and solutions to aid their organization on the customer loyalty journey.
May 25 - 26 (London): Gartner Customer Strategies & Technologies Summit London 2016
Learn how to create a superior customer experience, improve customer interactions, develop an analytics strategy, manage data to understand the customer journey and delight customers in the digital age.
May 25 - 27 (Boston): SCORE Conference Boston 2016
SCORE 2016 is the only event for customer service executives that combines the latest thinking in customer experience management (CEM) strategy and how to apply those principles to customer operations, such as contact centers.
May 26 (Online): CMSWire Tweet Jam: Where are we with Predictive Analytics #CXMChat
Where are we with Predictive Analytics? Find out at our upcoming Tweet Jam!
May 26 - 27 (Bangkok): International Conference On Marketing Bangkok 2016
The Conference will be held on during 26 – 27 May 2016 in Bangkok, Thailand under the theme of “The Changing face of marketing: trends, opportunities and challenges"
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