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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Feature
A craftsman carefully repairs a cracked ceramic bowl with gold lacquer in a kintsugi style
AI Won’t Save Marketing If Customers Don’t Trust It
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News Analysis
Modern glass office building in Tallinn, Estonia, with the Twilio logo mounted on the rooftop. The curved blue reflective facade is framed by leafless trees under a bright clear sky. Twilio is an American cloud communications platform company.
Twilio's Q1 2026: Voice AI Hits a 5-Year High as CX Orchestration Race Intensifies
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Editorial
Two people ride a red touring motorcycle along a quiet rural road bordered by tall grass and green fields on a sunny day.
Same Journey, Different Realities: CX and EX Need a Shared Operating Model
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Two young girls standing outdoors in bright sunlight, smiling and linking pinky fingers while facing each other, with blurred green trees in the background.
Your Omnichannel Data Is Unified. Is Your Promise Status?
Child in a yellow sweater smiles while hugging a silver humanoid robot with glowing blue lights in a home interior.
Marketing Teams Don't Fully Embrace AI. Here's What Leaders Can Do About It
Small white robot with large round eyes stands beside an empty metal shopping cart against a bright orange background, symbolizing AI-powered shopping or agentic commerce.
Agentic Commerce in 3 Phases. Here's What's Coming Next.
Wide view inside a packed circus arena with a bright red center ring, overhead rigging, dramatic blue and red stage lighting, ornate balconies, and a live band performing beside the ring.
Personalization, Automation, Orchestration — and a Worse Experience
Aerial view of a historic stone castle surrounded by a wide moat and green grounds, with a bridge entrance and a town spreading across rolling hills in the background.
Brand Strategy Isn’t Dead — It’s Becoming the Only Moat That Matters
Attendees in front of a large Adobe sign at the Adobe Summit in the vendor hall in April 2026 at the Venetian in Las Vegas.
Brands Are Having a 'Crisis of Faith.' AEO Isn't Making It Easier.
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Articles Tagged "Indesign"

Feature
Article
Customer Experience
eZ Publish Further Integrates with Adobe InDesign
Feature
Article
Customer Experience
WoodWing's Updated Enterprise Features Closer Integration with Elvis DAM, Excel
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Article
Customer Experience
WoodWing's SmartDPS to Help Enhance Adobe's InDesign for Digital Publishing Ease
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Article
Customer Experience
WoodWing Enterprise 8: New Collaboration Tools, Support for Adobe Creative Suite 6
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Article
Web Development
Get Adobe's Creative Suite From the Cloud, For Just $49 A Month
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Article
Digital Asset Management
DAM Lowdown: WoodWing Integration From Modula4, NetX 6.1, Conference Reports
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Article
Web Experience
Adobe 5.5 Launches; Brings New Features, Mobile Focus
Feature
Article
Web Publishing
Automating Workflows for Adobe InDesign
Feature
Article
Document Management
Manage Rich Media Documents Easier With ADAM DocMaker 3.0
Feature
Article
Web Publishing
Vjoon Unveils SaaS Option of its Web Publishing Solution
Feature
Article
Web Publishing
Smarter Spell Check, Hyphenation Tools from WoodWing to Publishers
Feature
Article
Enterprise CMS
Bridging the Gap Between Print and Web Content
Feature
Article
Web Publishing
Adobe CS4 Gets a New Publishing Option with MadeToPrint
Feature
Article
Web Publishing
Images Just Got Smarter with New InDesign Plug-In
Feature
Article
Web Publishing
How to Make Graphic Design Simpler
Feature
Article
Document Management
Recosoft is No Softy with InDesign PDF Converter
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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