The Wire (Page 340)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Argentum 47, Inc. Announces New CEO and Joint Venture With OPOP Media
Oct 27, 2022
Argentum 47, Inc. (“Argentum” or the “Company”) ( www.argq.io) (OTC PINK: ARGQ), a provider of comprehensive artificial intelligence-enhanced digital marketing services such as branding, advertising, and lead generation, announced today the return of Robert Stephenson as CEO. Mr.
Press Release
Digital Marketing
Viral Nation Acquires Eight Seven Media
Oct 26, 2022
Viral Nation, the global influencer marketing and technology pioneer, today announced that it has acquired Eight Seven Media, an award-winning content production company that provides full-service video creation and monetization capabilities for brands and professional athletes. Eight Seven Media has worked with some of the world’s largest brands, including the UFC, DraftKings, and ASRV, and with top talent such as Julio Rodriguez, Tyreek Hill, Sydney McLaughlin, Tyler Cameron, and many more.
Press Release
Customer Experience
Ushur Adds Healthcare to Automation Portfolio in AWS Marketplace
Oct 26, 2022
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced its healthcare listing is now available in AWS Marketplace, a curated digital catalog from Amazon Web Services (AWS) that customers can use to find, buy, deploy and manage third-party software, data and services to build and run their businesses. The no-code Ushur platform lets healthcare enterprises rapidly design and deploy automated, personalized member, patient and high-volume business to business (B2B) experiences.
Press Release
Customer Experience
CMSWire Releases The 2022 State of the Digital Customer Experience Report
Oct 26, 2022
The seventh edition of the annual report offers insights from 1200 customer experience executives, including current challenges, success patterns and priority investment trends. CMSWire, the world’s leading community of customer experience professionals created by Simpler Media Group (SMG), announced today the release of the 2023 State of the Digital Customer Experience report, which provides an authoritative view of the current forces shaping the digital customer experience marketplace and practitioner landscape.
Press Release
Customer Experience
Bilt Rewards Valued at $1.5 Billion in New Financing from Left Lane Capital, Greystar, Wells Fargo, Invitation Homes, Smash Capital as it Expands its Loyalty and Credit Card Program
Oct 25, 2022
In Parallel with $150 Million Growth Round, Bilt also Introduces Bilt Homes, a New Platform to Help Renters Access Homeownership NEW YORK, Oct. 25, 2022 /PRNewswire/ -- Bilt Rewards, the leading consumer brand for renters, today announces a growth round of $150 million led by Left Lane Capital with investment from Smash Capital, Wells Fargo, Greystar, Invitation Homes, Camber Creek, Fifth Wall, and Prosus Ventures to further expand its loyalty program and credit card product. The new capital values Bilt Rewards at $1.5 billion.
Press Release
Customer Experience
InfinyOn Raises $5M to Deliver a Unified Platform for Event Streaming and Real-Time Data Transformation
Oct 25, 2022
InfinyOn, a real-time event streaming company, raised a $5M round of seed funding, led by Gradient Ventures and Fly Ventures, with participation from Bessemer Venture Partners, TSVC, and others. Real-time event streaming adoption is gaining momentum as an integral component of delivering exceptional customer experiences and enhanced operations.
Press Release
Customer Experience
Got It AI Announces AutoFlows
Oct 25, 2022
Got It AI, Gartner's 2022 Cool Vendor in Conversational AI and Natural Language Technologies, announced today its Autonomous Conversational AI for CX that utilizes generative AI, unlike the previous generation of manually built bots that use only Natural Language Understanding (NLU). At the heart of the platform are AutoFlows, which use generative AI models to create a complete and fluid conversational virtual agent from historical conversation logs.
Press Release
Customer Experience
Smart Communications Changes the Game at Guidewire Connections 2022
Oct 20, 2022
Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations and a Premier Guidewire PartnerConnect Solution partner, today announced its platinum sponsorship of Guidewire Connections 2022 which takes place October 23-26, 2022 at the ARIA Resort in Las Vegas, NV. “Our company’s theme at Guidewire Connections this year is Changing the Game Together which highlights the innovation and success our mutual customers achieve when integrating the Smart Communications platform with Guidewire InsuranceSuite,” said Chuck Fazio, Vice President of Global Alliances and Channels of Smart Communications. “The power of this partnership continues to deliver unparalleled customer experience capabilities to insurers who value delivering personalized omnichannel customer conversations at scale.” As part of the company’s presence at this premier insurance event, Smart Communications will lead two joint customer panel sessions including: Accelerating the Time-to-Value of Digital Platforms: Elements of Cloud-Native Success on Monday, October 24 at 1:15pm PST Cloud adoption continues to gain momentum as insurers look for competitive advantages. In addition to benefitting from capabilities provided by newer, cloud-enabled applications, aligning an ecosystem of applications that integrates, scales, and adapts to changing market conditions amplifies the value of adopting cloud solutions like Guidewire and Smart Communications.
Press Release
Digital Marketing
Foundry Launches Contact-Level B2B Intent Data for Tech Marketers Globally
Oct 19, 2022
Foundry (an IDG, Inc. company), the leading B2B media and martech provider, announced today the launch of the company’s proprietary intent data product, Foundry Intent, marking the company’s first major release since it acquired data and martech companies LeadSift, KickFire, Triblio and Selling Simplified. Built upon Foundry’s existing Neon ABM data infrastructure and its history of strong IT audience and activation, the contact-level intent capability brings together KickFire and LeadSift data capture technologies and machine learning to enhance and expand the company’s knowledge graph across all technology verticals, and offers a more comprehensive view of intent to tech marketers looking to understand and respond to buyers’ individual needs efficiently and at scale.
Press Release
Digital Marketing
Marketing Executives Leverage Newswire's Media Advantage Platform to Drive Online Visibility
Oct 18, 2022
Newswire, an industry leader in press release distribution and media technology, is helping small and medium-sized businesses increase online visibility at a lower price point by providing its Media Advantage Platform that includes experts, a customized plan, platform setup, production and performance through a cadence of automated press release campaigns designed to increase brand awareness online visibility, marketing inquiries and sales. By utilizing Newswire staff and a platform designed for integrated media and marketing communications, small businesses now have the resources needed to utilize press release distribution to drive sales for less than the cost of a full-time equivalent while simultaneously driving sales to better compete.