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eBook
5 Ways to Deliver Support That Stays in Context
Creating great mobile experiences is our focus this month. While it's one of the most discussed topics for external web experience strategies, it's also something we need to consider for our employees and partners. To guide some of your thinking consider these discussions:
For the internal customer:
For the external customer:
- Why You Need a Mobile E-Commerce Strategy Now
- Mobile CXM: How to Leverage Mobile Solutions to Meet Customer Experience Expectations
Also this week, we checked out the new DAM Maturity Matrix and some cool vendors in content management and enterprise collaboration.
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- Gartner's Cool Social CRM Vendors Feed Information Into Business Processes
- Using SharePoint to Communicate Organizational Structure Effectively
Sponsored Item
(Webinar) How to Drive Innovation and Productivity with a Social Intranet
Join in on May 30th for a Social Intranet panel discussion with Dachis Group, Price Waterhouse Coopers, and Jive Software.
> Reserve Your Seat Here
Join in on May 30th for a Social Intranet panel discussion with Dachis Group, Price Waterhouse Coopers, and Jive Software.
> Reserve Your Seat Here
Editor's Picks
- UX is Destroying the World! Will UX Come to the Rescue?
- The Dark Side of Mobile
- Plone Open Source CMS Project to Adopt HTML5, CSS3
- Gartner's Cool Vendors in Collaboration, Social Software: harmon.ie, MangoApps Listed
- Providing Exceptional Customer Service Through Social Media
Around the Web
- 3 Lenses For Innovation
- Social Business: Where It's Been & Where It's Going
- Three Things They Don’t Tell You About Community Management
- Social Business In The B2B Ecosystem
- Pinterest: Top 100 Digital Marketing Boards
Featured Events (all events | post your event)
- May 17 -- Web Experience Management Lunch Seminar in Boston
- May 30 -- (Webinar) How to Drive Innovation, Productivity with a Social Intranet
- Jun 03 -- Semantic Technology & Business Conference San Francisco
- Jun 18 -- Enterprise 2.0 Summit Boston
- Jun 26 -- Forrester's Customer Experience Forum New York
Featured Jobs (all jobs | post your job)
- Senior Digital Content Strategist in Virginia at Siteworx
- Director of Product Marketing in Palo Alto at Kapow Software
- Executive Editor -- Technology in San Francisco at IGN Entertainment
- Software Project Manager in Wisconsin at Widen
- IT Business Applications Analyst in Massachussetts at Autonomy