WebinarsResearchIMPACT AwardsEvents CalendarPodcastsEditorial CalendarAdvertising
Feature

2014 Wish List ... from Bilal Jaffery

Guest Writer avatar
By
December 18, 2013
Digital Marketing
SAVED

2014 Wish List ... from Bilal Jaffery
I look forward to 2014 when Marketing becomes more about earning interest versus broadcasting. The human need to tell a great story and build a connection continues to be the catalyst for this change. -- Bilal Jaffery, director of digital, Extreme Networks

Title image by Amodiovalerio Verde (Flickr).

About the Author
Tags
2014 wishesbilal jafferycustomer experiencecxmdigitaldigital marketingweb experiencewem
Featured Research
Featured research
Guide
The Enterprise Playbook for Scalable, Secure Multilingual Voice Support
Serve 25+ languages, slash support costs and ditch the robotic voice
Read now
Featured research
Guide
AI for Marketing: a Practical Guide to Getting Started
The perfect tool for marketing leaders who want to start smart and scale confidently
Read now
Featured research
Guide
The Software Industry’s Guide to Collecting Customer Feedback
See how top brands gather and apply insights to improve products, loyalty and revenue
Read now
Featured research
Guide
The Tech Leader’s Guide to Automating and Integrating Customer Feedback
Cut your response times in half by connecting the tools you trust
Read now
Featured research
Research Report
Make Martech Work: How to Find the Right Service Partner
Half your martech budget goes to partners. This eBook helps make sure it’s not wasted.
Read now
Featured research
Research Report
Modernize Smarter: Your Martech Stack Is Holding You Back
53% of marketers say their tech isn't fit-for-purpose. This report shows how to fix it.
Read now
Featured research
Research Report
How to Automate Outcomes with AI That Actually Delivers
Discover how leading CX teams are really using agentic AI, copilots and unified platforms to solve customer problems faster and cheaper
Read now
Featured research
Research Report
Get Better at ROI Projections for GenAI in Customer Service
Build a smarter AI roadmap with proven, practical use cases ranked by impact and readiness
Read now
Featured research
Guide
The Ultimate CMS Buyer’s Guide | 8 Features That Matter for Digital Teams
How to pick a platform that actually keeps up with your content, your team and your customers
Read now
Featured research
Guide
Turn Customer Feedback into Your Finserve Advantage
Because even the best CX strategy falls flat without follow-through
Read now
Featured research
White Paper
The CX Wake-Up Call Financial Institutions Can’t Afford to Miss
Because “going digital” isn’t the same as delivering a great experience
Read now
Featured research
White Paper
Fixing CX Starts with First Contact
How improving First Contact Resolution can reshape the customer experience, elevate your brand and reduce costly second interactions
Read now