Sysmos Heartbeat provides basic social media monitoring tools at an affordable cost. Heartbeat give clients seal-time monitoring of brands and products, with measurable metrics and the ability to engage with key influencers.
Product Details
- Product
- Sysmos Heartbeat
- Company
- Sysomos
- HQ Location
- Canada
- Year Founded
- 2007
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Social Media Monitoring
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