Genesys Cloud CX (CCaaS)

by GENESYS

Genesys Cloud CX is a Contact Center as a Service (CCaaS) platform delivered through a cloud-native architecture. It provides core contact center functionality alongside tools for digital engagement, workforce management, customer journey...

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NiCE CXone Mpower

by NICE

CXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, workforce management and integration with third-party...

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Sitecore Digital Experience Platform

by SITECORE

Sitecore's Digital Experience Platform is a composable, SaaS-enabled solution that allows organizations to select the capabilities they need and scale over time. The platform is designed to integrate content, data and commerce while supporting...

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Adobe Experience Manager

by ADOBE

Adobe Experience Manager (AEM) is the foundation of the Adobe Experience Management solution. AEM is a platform that integrates content management (CMS) and digital asset management (DAM) to help businesses streamline the creation, management, and...

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