The Wire (Page 256)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Collaboration & Productivity
Poly and Vyopta Announce Partnership to Empower Customers to Inform Decisions on Space and Technology Utilization
Jun 14, 2023
Poly, a leading provider of pro-grade audio and video solutions, and Vyopta, a leader in digital collaboration and experience optimization, have partnered to provide data to offer customers actionable insights that will inform decisions to optimize space and technology utilization. The new functionality will be available in both companies’ booths at InfoComm 2023 on June 14-16 at the Orange County Convention Center. “As companies return to the office, there’s a need for data-driven insights that help address evolving workplace needs,” saidRobert Manassero, Director of Product Management, HP | Poly. “We’re happy to be partnering with Vyopta to build and launch this functionality in North America to empower our joint customers as they seek to optimize workplace designs to enhance employee experiences in the era of hybrid work.” The data provided by Poly Lens API and Vyopta’s Spaces Insights platform will help organizations optimize their workplaces from both a real estate and physical standpoint as employees return to the office.
Press Release
Customer Experience
Everything You Need to Know About Fin, the Breakthrough AI Bot Transforming Customer Service
Jun 14, 2023
We’re excited to announce that Fin, Intercom’s AI bot powered by a mix of large language models including OpenAI’s GPT-4, is now available to everyone. For support teams that care about quality of customer experience, cultivating brand loyalty, and setting themselves up for success in an AI -powered customer service world, Fin is here to help.
Press Release
Ecommerce
Primer Announces $69M in Funding to Accelerate AI-Enabled Information Advantage
Jun 14, 2023
Primer Technologies, an AI/ML technology firm specializing in AI-powered data analysis, today announced a Series D round with a first close of $69M to accelerate the delivery of trusted AI solutions for the U.S. Government and Commercial customers.
Press Release
Digital Workplace
Deepen AI Brings Together the Power of Sensor Calibration and Data Annotation for Large Enterprises
Jun 14, 2023
Sensor calibration is crucial in data labeling for accuracy and consistency. It ensures precise measurements, corrects sensor biases, and enables alignment between sensors.
Press Release
Digital Experience
MAI Cloud, a Subsidiary of GenAI, Acquires AI Compute Business
Jun 14, 2023
Generative AI Solutions Corp. ("GenAI" or the "Company") (CSE: AICO) (‎FSE: 99L.F) (OTC: AICOF) is pleased to announce that it has entered into a share purchase agreement dated June 13, 2023 (the "Share Purchase Agreement") with Minework Technologies Pte Ltd. ("Minework"), pursuant to which, subject to the satisfaction of certain conditions to closing, GenAI's wholly-owned subsidiary, MAI Cloud Solutions Inc. ("MAI Cloud") has agreed to purchase all of the issued and outstanding shares (the "Purchased Shares") in the authorized share structure of Pulse AI Compute Solutions Inc. ("Pulse AI"), which are held by Minework (the "Proposed Transaction"). Pursuant to the Share Purchase Agreement, MAI Cloud will acquire the Purchased Shares from Minework for an aggregate purchase price of $1,500,000 (the "Purchase Price").
Press Release
Digital Experience
Study Finds Consumers Conflicted on Use of Artificial Intelligence
Jun 13, 2023
Consumers have confidence in artificial intelligence (AI) as a tool for transforming their customer experiences but have growing concerns over AI's increased prevalence in other disciplines, according to new research from Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®. The study, conducted by research firm Savanta and unveiled at PegaWorld® iNspire, the company's annual conference in Las Vegas, surveyed 5,000 consumers worldwide on their views around AI, its continued evolution, and the ways in which they interact with the technology.
Press Release
Ecommerce
Augmented and Virtual Reality Market Value on the Rise With Integration of AI and IoT Technologies
Jun 13, 2023
The AR and VR Market Size was valued at $27.6 billion in 2021, is anticipated to increase to $856.2 billion by 2031, with a compound annual growth rate (CAGR) of 41.1% between 2022 and 2031. A key driver of market growth is the unheard-of desire for better hardware and software technologies.
Press Release
Digital Experience
Artificial Intelligence (AI) in Media and Entertainment Market Report 2023: Featuring Amazon Web Services, GrayMeta, IBM, Microsoft & More
Jun 13, 2023
The "Artificial Intelligence (AI) in Media and Entertainment Market - Forecasts from 2023 to 2028" report has been added to ResearchAndMarkets.com's offering. AI in media and entertainment market is expected to grow at a CAGR of 31.89% from a market valuation of US$17.927 billion in 2021 to reach US$124.483 billion by 2028.
Press Release
Digital Experience
UK’s Premier Multi-Academy Trust Selects Dynamics Square as Its Microsoft Dynamics 365 Finance Implementation Partner
Jun 13, 2023
OCL, a community learning trust, has announced a partnership with Dynamics Square to implement Dynamics 365 Finance, HR and Payroll replacing their existing multiple systems. Dynamics Square is excited to work with them on this project.
Press Release
Customer Experience
AYR and CiGen Announce Strategic Partnership to Bring Advanced IDP to Australia, New Zealand and Southeast Asia
Jun 13, 2023
AYR and CiGen Announce Strategic Partnership to Bring Advanced IDP to Australia, New Zealand and Southeast Asia AYR, a leading provider of advanced Intelligent Document Processing (IDP) solutions, is pleased to announce a strategic partnership with CiGen, a prominent Australian AI Automation consulting firm. The collaboration aims to leverage CiGen's extensive network and expertise to expand the reach of AYR’s flagship IDP platform, SingularityAI, across Australia, New Zealand (ANZ) and Southeast Asia.