The Wire (Page 253)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
E-Commerce Technology Market Is Booming Worldwide With Zalando, Boohoo Group, Otto Group
Jun 23, 2023
The Latest Released e-Commerce Technology market study has evaluated the future growth potential of e-Commerce Technology market and provides information and useful stats on market structure and size. The report is intended to provide market intelligence and strategic insights to help decision-makers take sound investment decisions and identify potential gaps and growth opportunities.
Press Release
Customer Experience
Method Grid Introduces AI Empowered P3M Delivery, Revolutionizing Knowledge and Project Management
Jun 23, 2023
Method Grid, an AI-empowered, knowledge and project management platform, is thrilled to announce the introduction of AI empowered P3M delivery, a new feature that leverages artificial intelligence to streamline project delivery, enhance collaboration and improve overall capability uplift. Method Grid is committed to driving innovation in knowledge and project management, and the launch of their new AI features marks a significant milestone in this pursuit.
Press Release
Customer Experience
Metapilot 3.0 Launch: Real Airtaxis, AI Avatar and Realistic World
Jun 23, 2023
Prepare for an unprecedented gaming experience as Metapilot, the visionary pioneer in immersive simulations, unveils Metapilot 3.0—a revolutionary leap forward in airtaxi gaming and an extraordinary opportunity to shape the future of transportation. Metapilot is a game that not only allows the user to explore a copy of the entire planet but also empowers them to work with real airtaxi models, acquire tokens and shares in real airtaxi companies, and even learn how to fly a real airtaxi through an AI avatar.
Press Release
Digital Experience
The Rise of A.I. Entrepreneurs: How Artificial Intelligence Is Changing the Game
Jun 23, 2023
Welcome to the future of entrepreneurship and side hustles. According to Airbnb CEO Brian Chesky, the rise of artificial intelligence (A.I.) will revolutionize the landscape, making it easier to embark on a lucrative side hustle.
Press Release
Digital Experience
Orium Launches New Composable Commerce Accelerator
Jun 23, 2023
Orium, the leading composable commerce specialist in North America, today announced it launched Composable UI, its open source composable commerce accelerator. Built on the foundations of the award-winning accelerators from Orium, this open source project can be found on Composable.com and is designed to help brands learn how to build a modern composable ecommerce storefronts with best-in-class technologies and best practices.
Press Release
Digital Experience
Sprinklr Upgrades Generative AI Conversational Bots and Releases 110 New Features
Jun 23, 2023
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled more than 100 new capabilities, including AI and generative AI-powered capabilities, as part of the company’s spring platform release (v. 18.5) during Customer Contact Week (CCW) Las Vegas. Release 18.5 continues to support Sprinklr’s momentum in the customer service and CCaaS market with more than 110 new capabilities added to the Sprinklr Service Product Suite.
Press Release
Digital Experience
Totango Launches in-App Communication as Part of Its Composable Customer Success Platform, Advanced by the Acquisition of Lou, a No-Code Digital Adoption Platform
Jun 22, 2023
Totango, Inc., the industry's only Composable Customer Success platform that helps companies deliver fast time to value, has announced Totango In-App, a new product advanced by the acquisition and integration of Lou, an in-product experience builder and digital adoption platform. Launching via closed beta next month, Totango In-App will build off the success of Lou, which helps fast-growing businesses scale self-serve user onboarding with product tours, drive product adoption with in-app announcements, capture customer feedback with surveys, trigger helpful product hints, and more without writing a line of code. "Creating more value through each stage of the customer journey is the key to retaining and growing your customer base, especially in an economic environment in which companies face unprecedented pressure to quickly and continuously prove the value of their products and services," said Alistair Rennie, CEO of Totango. "In-app communication provides a real-time, personalized channel to deepen engagement and guide customers throughout that journey.
Press Release
Digital Experience
Avaya ENGAGE 2023: Avaya’s Strategic Partnership With Google Cloud Delivers Contact Center Innovations
Jun 21, 2023
CCaaS Plus AI The goal of our partnership with Google Cloud is to continually find new ways to transform customer and employee experiences. Today, we’re announcing a range of AI and automation advances that will enable customers of the Avaya Experience Platform™, our CCaaS solution, to take greater advantage of conversational and generative AI.
Press Release
Digital Marketing
Hotjar Introduces Hotjar AI, the AI-Powered Research Assistant for Marketers and Product Teams
Jun 21, 2023
Hotjar, the leading Product Experience Insights platform, introduced Hotjar AI. Hotjar AI is designed to help users find the insights they need with a research assistant that is immensely intelligent and works around the clock at lightning speed.
Press Release
Digital Marketing
Introducing Elementor AI for Image Creation
Jun 21, 2023
Elementor 3.14 introduces the next phase of Elementor AI, which includes image generation. With Elementor AI you can describe the images you want to create, enhance existing images, customize and edit to adjust their size, and more.