The Wire (Page 268)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Glownet Announces a New Global Partnership Program, “Powered by Glownet”
May 16, 2023
Glownet, the experiential platform stack for the events & entertainments industry, today announces the launch of its new global partner network, “Powered by Glownet” (PBG). The program aims to strengthen Glownet’s partner ecosystem, which prioritizes affiliate relationships and the ability to help them scale, succeed, and deliver better end-customer experiences.
Press Release
Digital Experience
meshIQ Announces the Launch of a New Cloud Platform at Kafka Summit London 2023
May 16, 2023
meshIQ is the leading observability Platform for Messaging, Event Processing, and Streaming solutions deployed across Hybrid Cloud (MESH), today announced the general availability of meshIQ Cloud, a platform built to accelerate Kafka ® DevOps. This announcement coincides with Kafka Summit London 2023, which is the premier event for developers, architects, data engineers, DevOps professionals, engaged in building and running apps using streaming data.
Press Release
Digital Marketing
Introducing Viral Nation_Empower, the Enterprise Solution for Revolutionizing Employee Social Media Advocacy
May 16, 2023
Viral Nation, a leading social media transformation and technology company, is proud to announce the launch of Viral Nation_Empower, a complete enterprise solution that disrupts employee advocacy and engagement programs across major social media platforms. Designed to empower the authentic voice of employees by educating, aligning and incentivizing at scale, Viral Nation_Empower is the first solution of its kind with deep social media intellectual property embedded into the user experience, learning paths featuring content from some of today’s most recognized creators and proprietary generative AI.
Press Release
Digital Marketing
Limecube Unveils AI-Powered Website Builder
May 16, 2023
Limecube releases innovative AI website builder for rapid website creation Sydney, Australia, 3rd April 2023 - Limecube, an Australian website building platform, today announced the launch of its cutting-edge AI website builder, designed to generate customized websites in just 60 seconds. This AI-driven technology aims to simplify and expedite the website creation process, making it more accessible for individuals and businesses alike.
Press Release
Digital Marketing
Encora Announces the Acquisition of Softelligence, Establishing First European Delivery Capabilities
May 16, 2023
Encora, a global next-gen digital engineering provider, today announced that it has signed a definitive agreement to acquire Softelligence, a Romanian software engineering services provider, to establish Encora's first delivery centers in Europe. Encora's growing global presence enables the company to deliver nearshore services to clients in the Americas, Asia Pacific, Australia and now Europe as well. "Softelligence is expected to greatly expand our global reach and strengthen our ability to provide high-quality, nearshore services for customers across the world," said Anand Birje, CEO, Encora. "We are delighted to welcome Adrian Blidarus and his team, as they will provide critical expertise to enhance our capabilities and further our mission of being the leading global engineering solutions provider." Softelligence offers a comprehensive array of software engineering services and digital solutions for banking, insurance and other industries.
Press Release
Digital Marketing
Clarivate Launches New Artificial Intelligence Tools to Enable Trademark Professionals to Assess Brand Risk From Every Angle
May 16, 2023
Clarivate Plc (NYSE: CLVT), a global leader in connecting people and organizations to intelligence they can trust to transform their world, today announced the launch of the Clarivate Brand Landscape Analyzer and the development of the Clarivate Trademark Watch Analyzer. Together they will enable brand professionals to assess brand risk from every angle as they make trademark intelligence more actionable.
Press Release
Digital Experience
Parablu to Deliver Microsoft Azure-Hosted Cybersecurity and Data Resiliency SaaS Solutions
May 16, 2023
Parablu, a global provider of SaaS-based data protection and management solutions for endpoints, on-premises, and cloud environments, today announced a multi-year agreement with Microsoft that integrates engineering, go-to-market activities, and co-selling of Parablu’s BluVault and the Ransomware Defense Suite Software-as-a-Service (SaaS) offerings. Parablu will leverage Microsoft Cloud infrastructure and services –– Microsoft Azure and Microsoft 365 to deliver scalable, secure, cost-efficient, and cyber-resilient data management and protection solutions.
Press Release
Digital Experience
Zendesk Announces Powerful AI Designed Exclusively for Intelligent CX
May 16, 2023
Today at its flagship global conference, Relate, Zendesk, Inc. introduced Zendesk AI, an intelligence layer that makes personalized, efficient and more empathetic customer experiences (CX) accessible for all companies. The new offering combines decades of Zendesk’s unique data and insights with new AI technologies, including the company’s proprietary models, as well as large language models (LLMs).
Press Release
Customer Experience
Kustomer Embarks on a New Chapter as a Standalone Company
May 15, 2023
Kustomer, the industry-leading Conversational CRM platform, has raised $60 million in funding to fuel its growth as a standalone company. Discover how Kustomer plans to leverage AI technology and its customer data platform to enhance automated support and empower customer service agents.
Press Release
Digital Experience
Cision Fortifies Its Omni-Channel Intelligence Offering and Renews Twitter Strategic Partnership
May 15, 2023
Cision, an end-to-end consumer and media intelligence and communications platform, creates a complete, omni-channel view of brands and their relationships with key stakeholders. Through thousands of curated partnerships, Cision delivers the most comprehensive media intelligence and media distribution in the communications and marketing ecosystem with unmatched scale at the global, regional and local level.