The Wire (Page 272)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
AI-Powered Logistics: Nexxiot Introduces Scope AI for Enhancing Operational Efficiency
May 09, 2023
Digital supply chain innovator Nexxiot has released a new AI-enabled product to facilitate contextualized decision-making. Scope AI provides a conversational interface into Nexxiot's unique data on locations, status, conditions of cargo, and supply chain events like delays.
Press Release
Digital Experience
PwC, Microsoft and Icertis Launch Strategic Collaboration to Accelerate Enterprise Digital Transformation With AI-Powered Contract Intelligence
May 09, 2023
PwC, Microsoft and Icertis today formally announced a new strategic collaboration that will provide C-suites with a powerful, innovative AI-driven approach to contract management that enables accelerated enterprise-level digital transformation. The new collaboration builds on the strength of existing relationships Microsoft has with both PwC and Icertis.
Press Release
Digital Experience
Artmarket.com: Artprice to Introduce Its Own AI for the Art Market - Intuitive Artmarket®
May 09, 2023
Artprice by Artmarket's deployment of algorithmic AI via its proprietary Intuitive Artmarket® is a tool that can generate highly relevant and personalized recommendations, allowing users to go infinitely further in their discovery of art and the art market. Serveur Group, the founding shareholder of Artprice by Artmarket, is still by far the largest stakeholder with 45.78% of the voting rights (Ehrmann family not included).
Press Release
Employee Experience
ASAPP Launches Generative AI AutoAssist to Provide Real-Time Assistance for Contact Center Agents
May 09, 2023
ASAPP, the AI cloud company for contact centers, today introduced AutoAssist, providing real-time assistance to contact center agents, closing the gap between top and bottom performers, enhancing their proficiency and empathy to resolve customer issues more effectively and boost their productivity. AutoAssist is the latest in ASAPP's suite of generative AI customer experience products, including AutoCompose, AutoSummary, and AutoTranscribe, which major organizations like Best Buy, American Airlines, Dish, and several other Fortune 100 companies use to provide best-in-class customer experience, transform agent productivity and, increase revenue.
Press Release
Digital Experience
Factoreal Announces New Generative AI Features for Email Marketing Campaigns
May 09, 2023
Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the release of four new artificial intelligence (AI) powered email marketing features to its platform. These AI tools give marketers the ability to create uniquely personalized and compelling email campaigns with just a few clicks.
Press Release
Digital Experience
Intellitech Solutions Helping Businesses to Drive Revenue With Unique Suite of Hyper-Targeted Solutions
May 08, 2023
Intellitech Solutions is a leader in the demand generation space. It has launched a unique suite of advertising services designed to help businesses drive revenue growth and reach their target audience more effectively.
Press Release
Digital Experience
AI Meets Visual CPQ, or Smart Creation of Smart 3D Models
May 08, 2023
Today's products, especially in but not limited to interior business, have an amazing complexity and thus a number of properties are necessary to configure them. Consequently, they're typically based on non-trivial commercial data.
Press Release
Digital Experience
Appy Pie Revolutionizes Chatbot Technology With Integration of Advanced LLMs Including ChatGPT-4, StableLM Alpha, LLaMA, and Dolly
May 08, 2023
Appy Pie Chatbot Builder, a leading no-code platform, has announced the integration of several state-of-the-art language models, including OpenAI's ChatGPT-4, Stability AI's StableLM Alpha, Meta's LLaMA, and Databricks' Dolly, into its AI Chatbot Builder. This integration provides businesses with access to advanced natural language processing capabilities, empowering them to create more sophisticated chatbots that can understand and respond to customer inquiries in real-time.
Press Release
Customer Experience
Techcastle – a London Based Agency Revolutionizing Digital Solutions for Startups and SMEs
May 08, 2023
Introduction Techcastle Digital Ltd, founded in January 2023 by Rakibul Hasan, Angus Kennedy, Leon Kennedy, and Saifur Rahman, is set to become a leading digital solutions provider in the realms of website development, digital marketing, and British-style content development. The company's unique story, combined with its global team, commitment to innovation, and collaborative approach, ensures that startups, SMEs, and entrepreneurs worldwide receive high-quality, tailored solutions to help them achieve success.
Press Release
Digital Marketing
GIG Myron Holdings SPV, LLC, Go Global Retail Affiliate, Closes Deal to Acquire Promotional Gifting Company Myron Inc
May 08, 2023
Myron, Inc., a leading promotional gifting company with manufacturing facilities and offices in the US andGermany, with additional support offices in Canada, Honduras and China, has been acquired by newly formed GIG Myron Holdings SPV, a portfolio company of the GIG Myron Holdings LLC Group, an affiliate of Go Global Retail. GIG Myron plans to leverage Myron's extensive customer base and distribution network to expand its offerings in the promotional products market in the US,Canadaand throughout Europe.