The Wire (Page 271)

Today Orby AI ("Orby") has announced that it emerged from stealth to further develop its AI platform designed to democratize the use of Generative AI to automate repetitive human processes. The company also announced that it has raised $4.5M in seed funding from lead investors Pear VC and New Enterprise Associates, Inc. (NEA), with additional investment from Wing VC.

The global business analytics software market size was valued at $61.10 billion in 2020, and is projected to reach $177.00 billion by 2030, growing at a CAGR of 11.2% from 2021 to 2030. The business analytics software industry is expected to develop due to an increase in the usage of advanced analytics in various companies and the requirement to derive valuable insights from previously underutilized data.

EverService Holdings, LLC (“EverService”) acquired RYNO Strategic Solutions (“RYNO”), a prominent digital marketing solutions provider specializing in the home services industry, in April 2023. As a Google Partner, RYNO provides tailored digital marketing campaigns that drive results for clients and have expertise in SEO, PPC, advertising, web design, social media marketing, video production and local service ads.

The company's successful store digitalization platform, Ombori Grid, makes it quick, easy and cost-effective for retailers to deploy sophisticated in-store technology that transforms the shopping experience for both customers and staff, as well as providing powerful, detailed insights for managers. Store AI extends the existing in-store functionality with a selection of best-of-breed AI tools designed specifically to meet the needs of physical retailers, including large language models, image generators, and expert systems.

DigitAll, a subsidiary of W Group leading digital transformation and the evolution of measurable smart media in the region, and Advertima, the global market leader in real-time audience measurement, have entered a partnership that designates DigitAll as Advertima's exclusive agent in the GCC region. Under the partnership, DigitAll has begun deploying Advertima's proprietary Smart Targeting technology on DOOH media networks in malls and retail in the UAE, providing consumer insights to advertisers across several sectors.

Jasper, an artificial intelligence (AI) content platform today announced a deepening partnership with Google Cloud. The partnership makes Jasper available to millions within the Google Cloud Marketplace, adds yet another foundation model to Jasper's AI Engine with Google's Vertex AI, and introduces new functionality to Jasper Everywhere.

SymphonyAI has announced its first generative AI software application that integrates Microsoft Azure OpenAI Service. Sensa Copilot provides sophisticated AI assistance to financial crime investigators by automatically collecting, collating, and summarizing financial and third-party information.

SymphonyAI Sensa-NetReveal, a division of leading AI technology company SymphonyAI, announced today that it has launched the Sensa Copilot for financial crime investigators, the first solution using generative AI for dramatically better and faster financial crime detection and management. The Sensa Copilot provides investigators with a sophisticated AI assistant that automatically collects, collates, and summarizes financial and third-party information.

Cognizant (NASDAQ: CTSH), a leading global professional services company, and Google Cloud, a leading provider of enterprise cloud computing, today announced an expanded partnership to accelerate the adoption of artificial intelligence (AI) by businesses around the world. This effort will help clients create, migrate, and modernize their AI journeys, meeting them where they are. "I'm extremely excited by the recent breakthroughs in generative AI that can help us move toward transforming our clients' businesses while accelerating their productivity and thereby driving significant impact," said Ravi Kumar, CEO of Cognizant. "By expanding our long-standing alliance with Google Cloud to leverage our existing technology capabilities, upskill our talent, and deliver advanced technologies to our clients, Cognizant will play a critical role in supporting the global shift to responsible AI use." "Generative AI has the potential to create significant business value by streamlining how we work, creating new consumer experiences, helping people better utilize data, and much more," said Thomas Kurian, CEO at Google Cloud. "Our partnership with Cognizant will accelerate enterprises' application of generative AI with more highly skilled AI experts, new solutions focused on creating business value, and deep experience applying Google Cloud technologies to industries like financial services, healthcare and life sciences, and retail." In deepening the alliance, Cognizant will invest in expanding its product offerings, providing robust training resources for tech talent development on Google Cloud, and launching innovation hubs in key technology centers worldwide to prompt collaboration and innovation around the responsible use of AI.

Convoso, SaaS innovator in outbound call center solutions, announces the placement of Convoso CEO and Co-Founder Nima Hakimi on the board of directors to the Professional Associations for Customer Engagement (PACE), one of the largest organizations for the contact center industry. “I can't wait to see how Nima’s leadership and commitment to consumer protection will serve the members of PACE,” said Rob Seaver, Executive Director of PACE. “He is a strong advocate for this industry, and has been a valuable Board member of Consumer Consent Council (formerly LeadsCouncil) for many years.” PACE has grown to a membership exceeding 40,000 over four decades, and offers both national and regional events and programs for every level of the customer engagement space, including a proactive focus on regulatory compliance issues. “It’s an honor to serve our community on the board of directors of this foundational organization,” said Nima Hakimi, CEO and Co-Founder of Convoso. “Since starting our company in 2006, we’ve reached out to others in our industry to understand the issues and to contribute the expertise we’ve acquired along the way. I truly believe that together we can make a positive impact on the industry’s future, and help companies continue to grow while acting responsibly with the consumer in mind.” Cornerstones of the PACE organization include a Community of active business relationships; industry Education with experts; legislative Advocacy on behalf of the industry; ongoing DEI&A (Diverse, Equitable, Inclusive, and Accessible) initiatives; and a clear focus on evolving Technology as it impacts the industry of customer engagement.