The Wire (Page 267)

The seventh World Intelligence Congress is to kick off at the National Convention and Exhibition Center in Tianjin from Thursday to Sunday, aiming to showcase core technologies, industrial trends and future scenarios of artificial intelligence development and accelerate the construction of a new development pattern. Themed "Intelligence: Extensive Development Space and Sustainable Growth Driver", the four-day event will invite experts, scholars and entrepreneurs from 21 countries and regions, as well as officials from nine major government departments, the Ministry of Education and the State-owned Assets Supervision and Administration Commission of the State Council, to discuss issues such as intelligent connected vehicles, generative AI and brain-computer interaction.

Gainsight, the industry’s leading customer success platform, announced generative AI features for Customer Success professionals today during the keynote presentation at Pulse, its annual conference happening this week at Moscone Center in San Francisco. The first in a series of forthcoming announcements from Gainsight regarding generative AI, the capabilities are part of the company’s Horizon AI feature set.

Leading eCommerce solutions provider, DynamicWeb, is busy preparing for two upcoming conferences this month. On May 21-22, 2023, DynamicWeb will be a proud sponsor and exhibitor at the 2023 Innovia Customer Conference.

Building on its success in providing AI-generated audio ads for radio, podcast, and streaming, the creators of Adthos have unveiled a groundbreaking new feature on the platform, expanding its capabilities to include the creation and editing of audio for video and dynamic video ads. According to the creators, Adthos Creative Studio, which incorporates multiple AI technologies, now enables the import of videos from file, platforms such as YouTube or Vimeo, or file-sharing websites.

oraya, a leading SaaS provider specializing in market intelligence and price monitoring technology, is pleased to announce its selection into Telekom's prestigious TechBoost program. This partnership marks a pivotal moment for oraya and strengthens the company's positioning as an innovative player in the industry.

Since 2018, the team at InsuredMine has been continuously innovating and improving their comprehensive Insurance CRM. With the integration of AI text-generation, they have positioned themselves as leaders in customized solutions that incorporate cutting-edge technology to enhance productivity and efficiency.

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone and the National Hockey League has announced a multiyear North American partnership. As an Official NHL Partner, ServiceNow will enhance game day operations, streamline employee productivity, and support new connected fan experiences. “ServiceNow helps fundamentally change the way organizations operate—including one of the largest, most successful sports leagues in the world,” said Bill McDermott, chairman and chief executive officer at ServiceNow. “Under Commissioner Bettman, the NHL has embraced this potential wholeheartedly.

Australia’s leading customer engagement platform Komo Technologies has gone global. Opening an office in New York, Komo has taken its platform to the US as marketers increasingly seek to win and retain customer attention, through gamified and interactive campaigns, promotions, and reward programs to drive long-lasting loyalty.

At the SAP Sapphire conference in Orlando, SAP SE (NYSE: SAP) unveiled sweeping innovations and collaborations that equip customers to tackle an uncertain future with confidence. Breakthrough announcements included responsible AI built into business solutions, ledger-based accounting for carbon tracking and industry-specific networks to bolster supply chain resilience.

ActiveCampaign, the leader in marketing automation, email marketing, and CRM, is investing in AI by launching tools that generate content for marketing messaging and sales outreach, while empowering businesses to create and iterate on the best marketing strategies. The beta release of ActiveCampaign AI is available now in its email designer and will provide customers with in-context content generation while building out their emails.