The Wire (Page 298)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement Through Their WhatsApp Business or Website
Mar 14, 2023
Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the release of its new product, Agent App, to provide a new level of support to businesses in their customers’ acquisition and retention strategy via WhatsApp Business and the company website. The Factoreal Agent App provides powerful chat routing capabilities to satisfy business routing needs, ensuring visitor chats are always directed to suitable agents, leading to an improved customer service experience.
Press Release
Digital Experience
Hilco Streambank Seeks Offers to Acquire Streaming Media Tech Company With Patent Portfolio
Mar 14, 2023
Indications of Interest due April 28, 2023 NEW YORK, March 14, 2023 /PRNewswire/ -- Hilco Streambank ( www.HilcoStreambank.com), a leading intellectual property advisory firm specializing in the valuation and monetization of intangible assets, announced “Project Symphony,” the sale of a technology platform (the “Company”) of products enabling simultaneous media streaming and co-watching user experience in multiple locations with a communications platform connecting the consumers.
Press Release
Digital Marketing
IPG Agencies Receive Top Rankings in the 2023 Ad Age A-List Awards
Mar 14, 2023
Interpublic Group (NYSE: IPG) today announced that three of its agencies were honored at the Ad Age A-List & Creativity Awards — the trade publication's coveted ranking of dynamic leaders, top agencies and creative innovators and their efforts to move the advertising industry forward. Ranked among the industry’s best-performing agencies, The Martin Agency, Initiative and IPG Health were recognized for their creative and purpose-driven work across the advertising, media and healthcare sectors.
Press Release
Digital Experience
Digital Marketing Trends in 2023: Insights and Forecasts
Mar 14, 2023
The team at Ed Andrews Digital Agency is proud to announce the release of a new research report titled "Digital Marketing Trends in 2023." The 3000-word report provides a comprehensive overview of the emerging trends and technologies that are shaping the digital marketing landscape, along with best practices for businesses looking to succeed in the years to come. As one of the leading digital marketing agencies in Brisbane, Ed Andrews Digital Agency has a deep understanding of the challenges and opportunities facing businesses in the digital age.
Press Release
Customer Experience
Cvent to Be Acquired by Blackstone in $4.6B Transaction
Mar 14, 2023
Cvent Holding Corp. (“Cvent”) (Nasdaq: CVT), an industry-leading meetings, events and hospitality technology provider, today announced that it has entered into a definitive agreement to be acquired by an affiliate of private equity funds managed by Blackstone (“Blackstone”) in a transaction valued at an enterprise value of approximately $4.6 billion. Under the terms of the agreement, Cvent stockholders will receive $8.50 per share in cash, representing a premium of 52 percent to the volume weighted average share price over the 90 days prior to January 30, 2023 – the day before media reports of a potential transaction were published.
Press Release
Digital Marketing
Yext Joins the MACH Alliance to Support Open, Best-of-Breed Technology Ecosystems
Mar 14, 2023
Yext, Inc. (NYSE: YEXT), the Answers Company, today announced it has joined the MACH Alliance, a not-for-profit industry body dedicated to advocating for open, best-of-breed technology ecosystems. Inclusion in the MACH Alliance certifies that Yext meets the MACH standard of modern technology: microservices based, API-first, cloud-native SaaS, and headless.
Press Release
Customer Experience
Splio Acquires Tinyclues to Become the European Leader in AI-powered CRM
Mar 14, 2023
Splio, CRM expert and developer of the SaaS Individuation® marketing platform, is proud to announce the acquisition of Tinyclues, the specialist in SaaS predictive marketing based on deep learning AI. This acquisition fulfills a shared ambition to enable brands to easily orchestrate large-scale, hyper-personalized marketing plans.
Press Release
Digital Asset Management
Predictive Maintenance Market Is Estimated to Be US $40.91 Bn by 2030
Mar 13, 2023
Predictive Maintenance techniques are designed to help determine the condition of in-service equipment in order to estimate when maintenance should be performed. This approach promises cost savings over routine or time-based preventive maintenance carried out as suggested by estimations of the degradation state of an item.
Press Release
Digital Experience
NY Interconnect Announces Appointment of Google Executive Andrew Kandel as CEO
Mar 13, 2023
The Board of New York Interconnect, LLC (NYI) is pleased to announce the appointment of Andrew Kandel as Chief Executive Officer, effective March 20. Kandel succeeds Ed Renicker, who retired as CEO at the end of 2022 and currently serves as an advisor and consultant to support the transition.
Press Release
Digital Experience
Morgenrot Launches Ai Pool™ to Provide World’s First Fully-Customizable End-To-End AI Deployment Service
Mar 13, 2023
Morgenrot, the leading cloud-based distributed computing provider, is proud to announce the launch of Ai Pool™, a cutting-edge service that empowers businesses of all sizes to rapidly customize, train, tune, deploy, and host their AI models with ease.Ai Pool™ is the world’s first fully customizable service allowing businesses to unlock the limitless possibilities of artificial intelligence.