The Wire (Page 301)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
TrueDialog Partners with HubSpot for Native Text Messaging Integration
Mar 07, 2023
TrueDialog, a leading provider of enterprise-grade SMS Texting solutions, today announced a new integration with the HubSpot CRM platform. Rather than a mere connector, the 100% native integration allows TrueDialog’s platform users to message directly from HubSpot, dramatically increasing marketing and communication capabilities.
Press Release
Digital Experience
Wizard Digital Merges With BrandStar
Mar 06, 2023
Wizard Digital, a leading full-service digital marketing agency, has merged with BrandStar, a solutions-driven, fully horizontally and vertically integrated production and strategic marketing company. BrandStar, already home to the region’s most technologically advanced virtual reality studio, will now have yet another key digital component to offer clients through its marketing ecosystem.
Press Release
Digital Marketing
Transistor Digital Marketing Announces Rebrand Along With Strategic Evolution
Mar 06, 2023
Today, Transistor Digital Marketing announced a rebrand to go with an updated strategic direction. This change includes a new visual identity, updated website and evolution of the overall strategic direction.
Press Release
Customer Experience
HubSpot CRM Introduces New AI-Powered Tools to Boost Productivity and Save Time
Mar 06, 2023
HubSpot, the customer relationship management (CRM) platform for scaling companies, today announced the launch of two new tools powered by artificial intelligence (AI)—content assistant and ChatSpot.ai—to help its customers save time while creating better connections with their audiences. The introduction of content assistant and ChatSpot.ai builds on HubSpot’s earlier investments in AI including conversation intelligence, data quality tooling, data enrichment, predictive AI, content optimization, and more.
Press Release
Customer Experience
Digital Wave Technology Acquires AI-Solution Software Company, GoalProfit
Mar 06, 2023
Digital Wave Technology, Inc., the leader in AI-Powered Omni-Experience Management Platform for retailers and brands, announces that it has acquired GoalProfit, Inc., an Al & Optimization Solutions company based in Austin, TX, and Helsinki, Finland. Digital Wave Technology and GoalProfit formed a strategic partnership in early 2022, with a focus on the development and execution of Digital Wave’s leading-edge omnichannel platform and solutions, utilizing Artificial Intelligence (AI), including Generative AI, amongst other types, providing retailers and brands with the most sophisticated enterprise platform in the industry.
Press Release
Customer Experience
Chatmeter Survey Reveals Consumer Usage, Perceptions and Preferences Around Online Reviews
Mar 03, 2023
At a time when enterprise CMOs and marketing leaders are taking a hard look at what will drive ROI and developing strategies for growth in increasingly competitive markets and a tightening economy, the online review stands alone in its ability to impact the bottom line. Today, Chatmeter, the only reputation management and brand intelligence company to combine AI-powered deep listening with real-time CX agility, released a new consumer survey report highlighting how online reviews offer tremendous potential for brands.
Press Release
Digital Experience
WebWave Shows a Different Approach to Web Design
Mar 03, 2023
WebWave is a true drag and drop website builder. In February, WebWave launched a campaign on Product Hunt.
Press Release
Digital Marketing
SkyTrust IT Solutions Emerges as the Global Leader in Digital Marketing
Mar 03, 2023
SkyTrust IT Solutions, a leading global digital marketing agency, proudly announces its continued success in helping businesses expand their presence in the global digital landscape. Anshul Bhardwaj and Prabhjot Rajput, founders of SkyTrust IT Solutions, were driven by a passion for innovation and believed that the digital marketing industry is yet to fully explore the potential of emerging trends and technologies like AI and machine learning.
Press Release
Customer Experience
Attio Raises $23.5 Million Series A to Usher in a New Era of CRM
Mar 03, 2023
Attio, the company building the CRM of the future, today announced $23.5 million in Series A funding led by Redpoint Ventures, with continued participation from existing investors Balderton Capital and Point Nine. Attio has now secured $31.2 million from both American and European investors.
Press Release
Customer Experience
Consumers Concerned About How Brands Will Keep Their Data Secure in the Metaverse
Mar 02, 2023
According to a recent survey by TELUS International, a digital customer experience (CX) innovator, consumers are concerned about the safety and security of their personal data in the metaverse, with the majority of respondents (60%) citing privacy and data security concerns as a reason for why they’d be uncomfortable completing various tasks in this emerging digital world. As the metaverse continues to gain traction among brands and consumers alike, more than one-third (34%) of respondents said their top concern was that their personal data will be compromised.